Bank Support Worker role

National Autistic Society; Mildenhall, Kenny Hill, Beck Row; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual Leave

Induction Training

Staff Discounts

Counselling (EAP)

Headspace App

Blue Light Card

Job summary

The National Autistic Society is seeking a Bank Support Worker for its Suffolk services. You would support adults across community living settings, following care plans and daily routines, and pick shifts as needed across evenings and weekends.

Being able to drive (min 1 year) is essential. Experience with autistic people is helpful but not required; a caring, reliable attitude is key to helping people live their best lives.

Qualifications

• Possession of a driving licence (minimum one year) is essential.
• Experience with autistic people is helpful but not essential.
• Personal experience or a passion for helping others is welcome.

Responsibilities

• Assist with personal care (bathing, dressing, eating).
• Encourage activities they enjoy (swimming, hiking, arts & crafts).
• Support life skills & independence (budgeting, shopping, meal preparation).

Skills

Caring attitude

Driving licence

Job description

Join Us as a Support Worker

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks.

The National Autistic Society helps create a world that works for autistic people, and we have a rewarding opportunity for a Bank Support Worker at Kingsway, East Anglia Community Services.

If you share our values and want to make a difference, we’d love to hear from you.

Visit our website to find out more about who we are:

https://www.autism.org.uk/

About the Service

East Anglia community services supports 10 adults (male and female) in 4 separate supported living homes that range from 3 adults living together to a single person service.

These services are located in Mildenhall, Kenny Hill and Beck Row in Suffolk.

The services promote independence and are person centred services.

The adults that live in these services regularly access the community due and they all have the own vehicles.

Activities include attending college, woodwork sessions, cinema, swimming, horse and cart riding to name just a few. The adults we support are supported with medication and personal care depending on their level of support needs.

About the Role

We are looking for caring and reliable Bank Support Workers. Your role is to help people live their best lives by following their support plans and daily routines.

As you are a bank worker, you will be able to pick and choose the shifts that you work, and services have a mixture of hours that can include evenings and weekends.

Possession of a driving licence (minimum one year) is essential.

What You’ll Do

• Assist with personal care (bathing, dressing, eating)
• Encourage activities they enjoy (swimming, hiking, arts & crafts)
• Support life skills & independence (budgeting, shopping, meal preparation)

What We’re Looking For

• For you to inspire others with a positive attitude towards supporting vulnerable people
• Experience with autistic people is helpful but not essential
• Personal experience or a passion for helping others is welcome

What we can offer you

• Annual Leave – accrued annual leave paid to you on hours worked
• Training – Great induction and training, including autism training.
• Discounts – Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
• Support – 24-hour Employee Assistance Programme and counselling.
• Mindfulness – Free Headspace app for you and up to 3 family/friends.
• Blue Light Card – Eligibility for discounts.

About our application process

When you write your supporting statement:

• Look at the job description and person specification.
• Tell us how your skills and experience match the role.
• Give examples if you can.

We might close this job advert early if we get lots of suitable applications.

Important Information

To protect our autistic adults at the National Autistic Society, all staff are required to have a criminal background check.

Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.

We are an equal opportunities employer and part of the Disability Confident Employer scheme.

Please note the National Autistic Society are unable to provide sponsorship for Visas.

The National Autistic Society may use artificial intelligence (AI) to assist our recruitment team with reviewing applications for this role. All application decisions are made by people and are not determined automatically by AI.

Proud member of the Disability Confident employer scheme.

Bank Support Worker role

• Company: National Autistic Society
• Salary: Not specified
• Hours: Full-time
• Location: Suffolk, IP28 7HP
• Job type: Permanent
• Posting date: 14 Oct 2026
• Closing date: 13 Nov 2026