Bank Support Worker - Children's Residential Home

Agincare; Salisbury; On-site; GBP 20,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Refer-a-friend bonus

Enhanced DBS

Blue Light Discount package

Early On Demand Pay

Career development pathways

Job summary

Agincare in Salisbury is seeking compassionate Bank Support Workers to join our expanding not-for-profit Children’s Services, helping children with complex emotional, behavioural and learning needs. You’ll provide consistent, therapeutic support to keep them safe, valued and empowered.

We offer training and support; NVQ Level 3 (or above) is encouraged. Flexible shifts include evenings, weekends and sleep-ins. A driving licence is required to travel between two Wimborne sites.

Qualifications

• NVQ Level 3 (or above) in Residential Childcare preferred.
• Patient, resilient and emotionally intelligent.
• Able to work flexibly including evenings, weekends and sleep-ins.

Responsibilities

• Build trusting, positive relationships with children and young people.
• Support daily routines – from school runs and mealtimes to play and bedtime.
• Help children learn life skills and build their independence.
• Work as part of a team to ensure children feel safe, secure, and cared for.
• Support with care plans, routines, and risk assessments (with training).
• Handle challenging behaviour calmly and with empathy, using a therapeutic approach.
• Take part in fun, active days – every day is different!
• Be part of the sleep-in rota, (flexibility is essential).

Skills

Patience

Resilience

Empathy

Flexibility

Team player

Education

NVQ Level 3 in Residential Childcare

Job description

Package Description

Be part of something meaningful. Earn up to £15.50 per hour (£14.50 unqualified) in our children’s home and help shape an expanding not‑for‑profit service supporting children with complex emotional, behavioural, and learning needs. We are looking for Bank Support Workers who are caring, dependable, and passionate about making a real difference.

Why Join Us?

At Agincare, we are a family-run organisation that puts people first – both the children we support and the incredible staff who care for them. We’re proud of our values, our commitment to quality, and our friendly, supportive work culture.

What You’ll Receive

• From £14.50 per hour + additional for overnight shifts if required.
• £15.50 per hour if Level 3 in Residential Childcare held
• Full-time, average of 40 hours per week with sleep ins as required
• Company pension scheme
• Refer-a-friend bonus – up to £1,000*
• Paid Enhanced DBS
• Blue Light Discount package
• Early On Demand Pay
• Career development pathways and training
• Staff recognition and appreciation schemes

Your Role as a Support Worker

As Part Of a Team Wholeheartedly Committed To Safeguarding And Promoting The Welfare Of Children, You’ll Provide Consistent, Compassionate Support To Children—helping Them Feel Safe, Valued, And Empowered. You Will

• Build trusting, positive relationships with children and young people
• Support daily routines – from school runs and mealtimes to play and bedtime
• Help children learn life skills and build their independence
• Work as part of a team to ensure children feel safe, secure, and cared for
• Support with care plans, routines, and risk assessments (with training)
• Handle challenging behaviour calmly and with empathy, using a therapeutic approach
• Take part in fun, active days – every day is different!
• Be part of the sleep-in rota, (flexibility is essential)

About You

We’re looking for people who are caring, reliable, and motivated to make a difference. You don’t need experience as full training and ongoing support are provided. You will:

• Have a genuine interest in supporting children with complex needs
• Be patient, resilient, and emotionally intelligent
• Be able to work flexibly, including evenings, weekends, and sleep-ins
• Be able to meet the role’s practical and emotional demands
• Have a positive attitude and a team-player mindset
• Hold or be committed to completing NVQ Level 3 (or above) in Residential Childcare
• Hold a driving licence (dual registered home across 2 sites in Wimborne) so travel to both homes may be required.

About Agincare

Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not‑for‑profit Children’s Services.

Today, Agincare is one of the UK’s largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide. As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community.

Our children’s homes are regulated by Ofsted.

Please note: This role is exempt from the Rehabilitation of Offenders Act 1974. All convictions, cautions, reprimands, and warnings (including those regarded as ‘spent’) must be declared, subject to the DBS filtering rules. This role is also subject to enhanced DBS checks and comprehensive vetting procedures in line with safer recruitment standards.

We believe in building teams that reflect the diversity of the communities we serve. Equal opportunities are at the heart of everything we do.