Bank Support Worker

Caretech UK Ltd; Conwy; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Up to 28 Days Holiday

Free DBS Check

Blue Light Card

Stakeholder Pension

Ethical bonus scheme

Job summary

CareTech UK Ltd in Llandudno is recruiting a Bank Support Worker to provide person-centred care to adults with mental health needs, autism and other needs. You will deliver daily living support, assist with activities and help residents maintain independence.

This permanent, full-time role is 37.5 hours per week on a rota, including evenings, weekends and sleep-ins. Welsh speaking skills, willingness to progress to Level 2 Health and Social Care, and an enhanced DBS are required.

Qualifications

• Willingness to work towards Level 2 in Health and Social Care.
• Welsh speaking is required.
• Working over multiple locations in the Llandudno area.
• Ability to work unsociable hours on a rota basis.
• DBS required (paid for by CareTech).

Responsibilities

• Deliver person-centred support in line with individual support plans.
• Assist with daily living skills and personal care where required.
• Promote independence, dignity, and wellbeing.
• Support activities, appointments, and community access.
• Maintain accurate records and work effectively as part of a team.
• Work a rota including evenings, weekends, bank holidays, and sleep-ins.

Skills

Communication skills

Teamwork

Basic IT skills

Written abilities

Welsh speaking

Education

Willingness to work towards Level 2 Health and Social Care

Job description

Bank Support Worker

Location: Cwlach Road, Llandudno

Rate: £13.45 per hour

Permanent | Full-time | 37.5 hours per week (rota-based)

Please note: We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role.

‘Extraordinary Days, Every Day’

At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.

We are recruiting Support Workers to join our service in Cwlach, supporting adults with mental health needs, autism and other additional needs.

Whether you’re new to care or experienced, this is an opportunity to build a rewarding, long-term career - any truly make a difference!

About the Service – Cwlach

Located just off the seafront, Cwlach Road is a welcoming care home that provides support for up to five individuals with a range of additional needs. The home offers a warm and engaging environment where residents are encouraged to enjoy a variety of hobbies and activities, including shopping, crafts, singing, and swimming.

Cwlach Road benefits from a convenient location with easy access to public transport, enabling residents to maintain connections with the wider community. The home is also situated close to local shops and amenities, ensuring both accessibility and opportunities for independence and social engagement.

You will be required to work across three services located within the Llandudno area, supporting individuals in a variety of settings and ensuring consistent, high-quality care.

Service User Interests

The people we support enjoy a wide range of activities, and Support Workers play a vital role in enabling these experiences, including:

• Arts and crafts
• Days out such as Theme Parks, Meals out, social activities, Christmas markets etc.
• Holidays and short breaks
• Walks in the local parks, nature reserves and community
• Cooking and baking to develop life skills

The Role

• Deliver person-centred support in line with individual support plans
• Assist with daily living skills and personal care where required
• Promote independence, dignity, and wellbeing
• Support activities, appointments, and community access
• Maintain accurate records and work effectively as part of a team
• Work a rota including evenings, weekends, bank holidays, and sleep-ins

Who We’re Looking For?

We’re seeking people who are caring, patient, and respectful, with a positive and resilient approach. You should be confident working independently and within a team, have good communication skills, basic IT and written abilities, and be flexible and reliable.

Requirements

• Willingness to work towards Level 2 in Health and Social Care
• Welsh Speaking
• Working over multiple locations in the Llandudno area
• Ability to work unsociable hours on a rota basis
• Drivers desirable but not essential
• Enhanced DBS required (paid for by CareTech)

What We Offer

• Recommend A Friend Bonus
• Up to 28 Days Holiday, inclusive of Bank Holidays
• Free DBS Check
• Blue Light Card
• Stakeholder Pension
• Free Employee Assistance Programme
• Annual Employee Awards Evening
• Employee Recognition Schemes
• Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
• CareTech Foundation - Opportunity to apply for family and friend’s grant

Our Values

• Friendly
• Positive
• Innovative
• Empowering
• Person-Centred

Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.

About CareTech

Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK. The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs. The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech to