Bank Support Practitioner - 495555

The Richmond Fellowship Scotland

Galashiels

On-site

GBP 12,000 - 18,000

Full time

4 days ago
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Benefits offered by this job

Generous annual leave
TRFS rewards scheme (cash-back andHigh
Paid travel during shifts and 45p per/
Continuous in-house training and SVQ
Refer a Friend £150 reward
Employee Forum
Free Glasgow Credit Union membership
Health Care plan (HSF)
Counselling & Life Works service

Job summary

The Richmond Fellowship Scotland in Galashiels is seeking Bank Support Practitioners to help people live independently at home. Training will be provided, including a fully funded SVQ, and you must have a full UK manual driving licence with a compassionate, flexible approach.

As part of the team you will assist with daily tasks, medication support, finances, housekeeping, meals and personal care, while engaging with people\'s interests and activities.

Qualifications

  • Empathetic and caring nature.
  • Good observation skills.
  • Excellent verbal and written communication skills.
  • Confidence in using computers.
  • Able to work well in a team and independently.
  • Good organisational skills.

Responsibilities

  • Assist individuals in their daily lives in their own homes, including support with medication and finances, housework, meals and personal care.
  • Engage with individuals in activities and interests, from meals out to gym sessions and social events.
  • Provide compassionate, respectful support, promoting independence and wellbeing.

Skills

Empathy
Observation skills
Communication skills
Computer literacy
Teamwork
Organisational skills

Job description

Make a positive difference in someone's life by joining The Richmond Fellowship Scotland at ourGalashielsserviceand helping support the people who need it most in our communities!
Our fantasticteam are on the lookout for compassionate and creative individuals with a positive attitude to join them as Bank Support Practitioners.

Due to the needs of the service, we can only accept applications from candidates who have a full UK manual driving licence.

You don't need experience in care to start your career with us; we recruit on values and transferrable skills. We'll give you all the training you need to be an amazing Support Practitioner including a fully funded SVQ.

About Us:

The Richmond Fellowship Scotland provides personalised and outcome-focused support to over 2800 individuals in their own homes across Scotland, making us the country's largest provider of social care. We support individuals with a variety of different needs such as physical and/or learning disabilities, ongoing mental health issues, alcohol or substance abuse and autism. Some of the people we support can present challenging behavior or require a high level of personal care.

The Role

As a Bank Support Practitioner, you will assist individuals living in their own homes with disabilities and/or additional support needs in all aspects of their daily lives, including support with medication and finances, housework, meal preparation, cooking and personal care.
The people we support have a variety of different hobbies which we'll be looking to you to take an active interest in, from going out for a tasty bite or catching the latest movie to a gym session or group activity, the list is endless.
To be part of our team, we'll need you to:

  • Have an empathetic and caring nature.
  • Good observation skills.
  • Excellent verbal and written communication skills.
  • Confidence in using computers.
  • Be able to work well in a team environment and on your own.
  • Good organisational skills.
Benefits
  • Generous annual leave.
  • TRFS rewards scheme (includes cash-back and discounts at a variety of high street and online retailers).
  • Paid travel during shifts and 45p per mile fuel allowance.
  • Continuous in-house training opportunities and chances to further your career in social care.
  • Refer a Friend scheme- £150 reward for successfully referring a colleague.
  • Employee Forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer and ensure a positive working environment.
  • Free Membership of Glasgow Credit Union.
  • HSF Health Care plan.
  • Counselling & Life Works service.

We're looking to fill this post as soon as possible and reserve the right to close the advert if suitable candidates are found before the advert closes. To avoid disappointment, pop your application in early.
Closing Date: 26th November 2026

All successful Support Practitioner applicants will be given a conditional offer - this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector. All new staff members will be required to register with the SSSC within 3 months of their start date.

We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.

Please note, our smoking policy applies to this role. Please contact cmack@trfs.org.uk if you have any questions.

We celebrate difference and encourage everyone to join us.

Join us and be part of something bigger!

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