Bank Support Practitioner

The Richmond Fellowship Scotland; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading organization as a Bank Support Practitioner, where you will make a positive difference in people's lives by providing essential support. No prior experience in care is necessary; full training will be provided. We value diverse backgrounds and encourage you to apply!

Benefits

TRFS Rewards Scheme

Refer a Friend scheme

Finance support for SVQ Level 2 Health and Social Care

Generous annual leave entitlement

Paid travel during shifts and fuel allowance

Continuous in-house training opportunities

Free Membership of Glasgow Credit Union

Counselling & Life Works service

Employee Forum for feedback

Qualifications

• A caring and empathetic nature is essential.
• Strong communication skills are critical for this role.
• Ability to work both independently and in a team is required.

Responsibilities

• Assist individuals with social, medical, and personal care needs.
• Support clients with practical tasks and community engagement activities.
• Administer and monitor medication as needed.

Skills

Empathetic nature

Good observation skills

Excellent verbal and written communication

Confidence in using computers

Organisational skills

Job description

Make a positive difference in someone’s life by joining The Richmond Fellowship Scotland and helping us support the people who need it most in our communities.

We have a fantastic opportunity for Bank Support Practitioners to join our teams in Dundee.

For this role, a driving licence is preferred but not essential.

You do not need to have previous experience in care to apply as we recruit based on values and transferrable skills. We invest in you and your qualifications and will provide full training through our award-winning Learning & Development team prior to starting.

As a Support Practitioner, you will assist individuals living in their own homes with complex needs in all aspects of their daily lives, including:

• Social Support - Assisting individuals to engage with their communities by planning and attending outings to various clubs and leisure activities such as day centers, bowling, cinema, swimming etc.
• Medical Support - Administering and monitoring medication.
• Personal Care - Assist people to maintain their wellbeing by promoting their personal care which would include assistance with showering/bathing, dressing, arranging visits with professionals such as dentists, doctors or opticians, assisting with incontinence care.
• Practical Support - Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping.

To be part of our team, we’ll need you to:

• Have an empathetic and caring nature.
• Good observation skills.
• Excellent verbal and written communication skills.
• Confidence in using computers.
• Be able to work well in a team environment and on your own.
• Good organisational skills.

Benefits of working with us:

• TRFS Rewards Scheme (which includes cash-back and discounts at a variety of high street and online retailers)
• Refer a Friend scheme - £150 reward for successfully referring a friend, family member or colleague
• Finance and support to help you achieve your SVQ Level 2 Health and Social Care in-house
• Generous annual leave entitlement
• Paid travel during shifts and 45p per mile fuel allowance
• Continuous in-house training opportunities and chances to further your career in social care
• Free Membership of Glasgow Credit Union
• Counselling & Life Works service
• Employee Forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employer

All successful candidates will be given a conditional offer - this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector.

All new staff members will be required to register with the SSSC within 3 months of their start date.

Closing Date: 1st August 2025 (we reserve the right to close this vacancy at any time)

How to Apply:

If you would be interested in applying, then please click on the link at the bottom of the page and submit your application there!

If you are applying via a job board then please be aware that you must submit an application via our website otherwise we will be unable to contact you!

We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us.