Bank Support Assistant

Sanctuary Group; Leicester Forest East; On-site; GBP 20,000 - 25,000; Full time

Job summary

A not-for-profit housing organization in Leicester Forest East is hiring a Support Assistant to provide high-quality support to vulnerable adults. The role requires teamwork and empathy, focusing on helping clients gain independence through daily living skills. Candidates with passion for the role are encouraged to apply. Extensive training and benefits are provided.

Benefits

Online discounts and rewards

Health and well-being plans

Learning and development opportunities

Qualifications

• Experience working with vulnerable adults preferred, but passion and willingness to learn encouraged.
• Essential teamwork capability.
• Excellent interpersonal and organisational skills required.

Responsibilities

• Provide high-quality, hands-on support.
• Encourage customers to gain independence.
• Ensure a safe environment in accordance with regulations.

Skills

Experience with vulnerable adults

Teamwork skills

Empathy and non-judgmental approach

Interpersonal skills

Organisational skills

Listening and time management skills

Literacy and numeracy equivalent to GCSE Grade C

Education

GCSE Grade C in English and Mathematics

NVQ Level 2 in Health and Social Care

Job description

Overview

Sanctuary Supported Living is delighted to be recruiting for a Support Assistant CQC Registered, Learning Disabilities Service at Sycamore Court in Leicester.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

Role

The role of Support Assistant will include:

• Providing a high quality, hands-on support service
• Supporting customers to build the confidence they need to gain further independence
• Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being part of their community
• Working with colleagues and partner agencies to achieve the best outcome for our customers
• Maintaining a safe environment for clients, providing support in accordance with relevant regulations, procedures and practices

Skills and experience

• Ideally you will have experience of working with vulnerable adults, however candidates with a real passion for the role and a willingness to learn are encouraged to apply
• Experience working as part of a team is essential
• You will be empathetic and non-judgmental with a positive approach to managing challenging behaviour
• Excellent interpersonal, organisational, listening and time management skills
• Literacy and numeracy equivalent to at least GCSE Grade C English and Mathematics, is essential
• NVQ level 2 in Health and Social Care, or willing to work towards, is desirable

Benefits

• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities

Job Reference: 225671

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.