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Bank Support Assistant

Sanctuary Supported Living

Lancaster

On-site

GBP 40,000 - 60,000

Full time

3 days ago
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Job summary

A community support organization in Lancaster is seeking a Bank Support Assistant to provide high-quality support to individuals with mental health needs, promoting their autonomy and community involvement. The ideal candidate will have excellent communication skills and a caring approach. This role offers various benefits including discounts from major retailers and health plans, along with opportunities for learning and development.

Benefits

Online discounts and rewards
Health and well-being plans
Learning and development opportunities

Qualifications

  • A caring, approachable nature and a confident ‘can-do’ attitude.
  • Ability to keep accurate records and communicate clearly.
  • Excellent communication skills for positive relationships.

Responsibilities

  • Provide support to customers with mental health needs.
  • Encourage daily living skills and social inclusion.
  • Maintain a safe environment for customers.

Skills

Caring nature
Communication skills
Teamwork
Positive attitude

Education

Level 2 NVQ Health and Social Care

Job description

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The role of Bank Support Assistant will include:
  1. Providing support to encourage our customers with mental health needs to maximise their own potential and
  2. Providing a high quality, hands-on support service
  3. Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
  4. Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
  5. Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
  6. Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices
Skills and experiences:
  1. A caring, approachable nature and a confident ‘can-do’ attitude
  2. Ability to keep accurate records and clearly communicate relevant information to team members
  3. Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
  4. Experience of working as a member of a team
  5. A positive and accepting approach to customers whatever their needs
  6. Level 2 NVQ Health and Social Care, or willing to work towards
Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

  • A variety of online discounts and rewards from major retailers
  • Health and well-being plans
  • A wide range of learning and development opportunities

Job Reference: 225582

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

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