Bank Staff - Support Service Relief Worker

Thirteen Group; Middlesbrough; On-site; GBP 10,000 - 40,000; Part time

Job summary

Thirteen Group is hiring Support Service Relief Workers to join their Care and Support team, providing vital support to diverse customers across Tees Valley. This flexible role allows workers to choose shifts while contributing to tenancy and wellbeing management. Ideal candidates will have a passion for helping others and the ability to adapt to varying needs and situations.

Benefits

Flexible working hours

Enabling work-life balance

Opportunities for training and development

Qualifications

• Experience in supporting clients and understanding safeguarding.
• Ability to develop positive relationships.
• Capacity to manage stress and work independently.

Responsibilities

• Support customers with tenancy management and financial skills.
• Be responsible for individual support plans and risk assessments.
• Work flexibly across various supported housing schemes.

Skills

Passion for supporting people

Experience in client support

Confidence in stressful situations

Flexibility and reliability

Job description

Join us as a Support Service Relief Worker (Bank Staff) at Thirteen Group!

Role Overview:

Thirteen Group is on the lookout for Support Service Relief Workers (Bank Staff) tojoin our Care and Support team across Tees Valley. Offering you flexibility in the days you work; our bank Support Service Relief Worker roles enable you to pick up shifts, that fit around your current working schedule and personal commitments. We aim to plan ahead for our shifts i.e. to cover annual leave, however, at times the notice for the shifts can be short notice to cover urgent requirements. You can choose your own shifts and the venues. This is not a personal care/healthcare role.

Thirteen Benefits:

• Hourly Pay - £12.31 per hour

Key Responsibilities:

• Our supported housing schemes provide services for a wide range of customers including homeless people, families, women living in a domestic abuse refuge and young parents. You’ll provide support in managing tenancies, manging money, and supporting with health and wellbeing.
• Lone working will be expected from time to time.
• You’ll contribute to support plans and risk assessments.

About You:

• Passionate about supporting people and making a difference to the lives of our customers.
• Experience working with customers from supporting in developing skills to live independently, to building and maintaining positive relationships.
• Previous experience in supporting clients and understanding the importance of safeguarding.
• Your confidence dealing with stressful situations and using your initiative will enable you to work effectively.
• You’ll be flexible and reliable.
• A full UK driving licence or access to a vehicle and ability to travel across the region as required is recommended due to our support services stretching across the boundaries of the North East but is not deemed essential as you can choose from the available shifts that suit you.

Why Thirteen Group?

We’re more than just a housing association – we’re a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties.

- Join a team that’s local at heart but welcomes talent from everywhere.

- Be part of an organisation that values diversity and inclusivity.

- Be a part of a company that offers tailored support services, going beyond just housing solutions.

Interested?

We have schemes in Durham, Sunderland and Newcastle. If your application is successful and you are invited to interview, we will provide you with a document regarding the schemes and what the role entails in more detail. Alternatively, you can also find out more information about the schemes via this link Care and Support - Thirteen (thirteengroup.co.uk)

For more details, please refer to the attached documents.

If you’d like to talk more about the role please contact Gemma Williams, Living Well Specialist for an informal discussion. Gemma can be contacted on 07583 020 626.

NO RECRUITMENT AGENCIES, please.

Are You Ready for a Rewarding Challenge?

Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community