Bank Security Officer

Hampshire Hospitals Nhs Foundation Trust; Basingstoke; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A healthcare organization in Basingstoke seeks a Bank Security Officer responsible for hospital lockdown and attending security incidents. The ideal candidate will have experience in conflict resolution, excellent communication skills, and the ability to work flexible shifts across multiple sites. This role offers competitive pay and the chance to work in a supportive healthcare environment.

Benefits

Experience in a healthcare setting

Support from Health4Work employee support team

Competitive pay rates for unsociable hours

Flexible working options

Qualifications

• Ability to communicate with staff, visitors, and patients under challenging circumstances.
• Experience in conflict resolution, diffusion, and brake away techniques.
• Previous experience working in an operational or customer services role.
• Able to remain calm under pressure and in difficult situations.
• Flexible approach to working a variety of shifts and ability to travel to multiple sites.

Responsibilities

• Responsible for lockdown of the hospital.
• Attend security incidents and take appropriate measures.
• Support the team at Basingstoke or Winchester site as needed.

Skills

Communication under pressure

Conflict resolution

Customer service experience

Calm under pressure

Flexibility for various shifts

Job description

Overview

Our key priority is ensuring the safety of all patients, staff and visitors when they attend our hospitals and we provide a reassuring and professional approach in difficult situations when they need us most. We offer advice, support and training on security matters and always look to defuse and deescalate situations to achieve the best outcome. We respond to all security incidents, liaise with emergency services personnel and are a key link when escalating in the event of a major incident.

Responsibilities

As a Bank Security Officer post you may be asked to attend either site and shifts may not be set into a regular pattern. You will be responsible for lockdown of the hospital, attend security incidents and, where necessary, take appropriate measures to ensure the protection of staff and patients. As a Bank member of staff you may be required to work at either our Basingstoke or Winchester site and support the team as and when required.

Qualifications

• Ability to communicate with staff, visitors and patients under challenging circumstances
• Experience in conflict resolution, diffusion and brake away techniques
• Previous experience working in an operational or customer services role
• Able to remain calm under pressure and in difficult situations
• A flexible approach to working a variety of shifts and ability to travel to multiple sites when required

Commitment to Equality

We are committed to equality and diversity in both the provision of our services and how we recruit and manage our staff. Applications are encouraged from everyone with the necessary attributes for the job, irrespective of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.

Flexible Working

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

Paperwork

• HHFT is committed to putting the safety and care of our patients first - as well as helping us to protect you and your colleagues. Therefore, we would recommend that you are vaccinated against COVID-19 and that you understand that we are treating COVID-19 positive patients within our services.
• Shortlisted candidates will be contacted at least 5 working days before the scheduled interview date. Applications will be submitted directly into our preferred third party recruitment system (Trac). All subsequent information regarding your application will be generated from apps.trac.jobs via email - please ensure to check your junk/spam folders.
• All new staff will be subject to a probationary period covering their first six months in post.
• In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
• This vacancy may close before the current listed closing date. If you intend to apply you are advised not to delay submitting your completed application.

Benefits

• Experience of working in a healthcare setting in a diverse environment
• Support with an experienced Health4Work employee support team
• Competitive rates of pay and enhancements for unsociable hours
• Flexible working

About Hampshire Hospitals NHS Foundation Trust (HHFT)

HHFT provides hospital services to around 570,000 people living in Hampshire and parts of West Berkshire, and specialist services to patients from all over the country. We deliver a full range of district hospital services in a variety of locations.