Bank Recovery Worker

Turning Point UK; Ashford; On-site; GBP 22,000 - 30,000; Part time

Job summary

Join a leading provider of health and social care as a Recovery Worker in Ashford. This role offers the chance to make a real difference in the lives of individuals facing mental health challenges. You will provide recovery-focused support in a safe, therapeutic environment, helping service users build skills and manage their mental health effectively. With a person-centred approach, you will collaborate with a dedicated team to ensure the highest standards of care. This is an exciting opportunity to contribute to a not-for-profit organization committed to improving lives and supporting recovery.

Benefits

Flexible Hours

Annual Leave Entitlement (29 days)

Supportive Work Environment

Qualifications

• Compassionate and proactive support for individuals in crisis.
• Strong communication skills to liaise with diverse service users.

Responsibilities

• Provide recovery-focused support in accordance with individual plans.
• Support medication management and maintain daily records.
• Assist with induction of new staff and uphold cleanliness standards.

Skills

Communication Skills

Compassion

Proactive Attitude

Crisis Management

Education

Experience in Mental Health

Job description

Everyone’s Turning Point is unique. It’s the moment when they realise they’ve made a small, but important, step forward. Very often, that small step is the start of something bigger, but only when the right support, advice and services are in place. That’s where you come in. You’ll make a real difference to their lives as you develop the personal, flexible and recovery-focused support plans they need to help turn things around. Passionate about people, you’ll support them to take control, improve their quality of life and face the future with confidence.

Role Overview

We are seeking dedicated, passionate, and skilled Recovery Workers to join our team at the new Ashford-based RecoveryHouse. This residential service offers up to 5 days of support for individuals with enduring mental health needs in crisis, in a setting with 5 rooms.

During their stay, service users benefit from a safe, therapeutic environment including quiet spaces, social areas, sensory environments, and activities. Our person-centred approach involves personalised assessments, planning, and reviews, aiming to support service users in building skills, developing coping mechanisms, and managing their mental health effectively.

Responsibilities

• Providing recovery-focused support in accordance with individual support plans
• Using positive communication and engagement skills to support service users
• Supporting medication management
• Maintaining daily records and incident reports
• Assisting with induction of new staff
• Upholding cleanliness and infection control standards

This role requires flexibility, including working on a roster that covers office hours, evenings, weekends, and sleep-ins. Two positions are for dedicated night Recovery Workers, primarily lone workers, supported by a site-based sleep-in colleague for emergencies. Night shifts may include some weekends but do not require coverage of other shifts.

Candidate Profile

Previous experience in mental health is desirable but not essential. A genuine desire to support recovery, a proactive attitude, and compassion are key. You should be motivated, hardworking, and capable of supporting individuals in crisis, with strong communication skills to liaise effectively with professionals and diverse service users. Personal interests such as sports, arts, music, or cooking are welcomed as they can enhance engagement.

About Us

As a leading provider of health and social care with over 300 locations across England, we pride ourselves on our services. Operating on a not-for-profit basis, we reinvest in our services and staff, continually striving to improve the lives of those we support.

Benefits

Working as a bank member offers flexible hours to fit your commitments. Our benefits include an annual leave entitlement equivalent to 29 days, among other rewards. Discover all the perks by following the link provided.

Job Reference: Bank Recovery Worker - Kent and Medway/11313