Bank Receptionist - Devon OOH - Barnstaple

Practice Plus Group; Barnstaple; On-site; GBP 10,000 - 20,000; Part time

Job summary

Practice Plus Group seeks a Receptionist for its Devon Out of Hours service. This flexible role requires excellent communication and organizational skills, allowing you to work at varying hours to help provide essential care services to patients. Join a supportive team focused on health equity and personal growth.

Benefits

Flexible hours

Support for career development

Qualifications

• Previous reception/administration experience is desirable.
• Experience in customer service is advantageous.

Responsibilities

• Prepare and open/close the PCC for patients and doctors.
• Greeting patients and dealing with them professionally.
• Maintain records of prescriptions and process patient symptoms.

Skills

Excellent communication skills

Accuracy

Attention to detail

Knowledge of IT and Microsoft Office

Customer service experience

Job description

About The Role

Practice Plus Group is looking for a Receptionist to join our growing team at the Devon Out of Hours (OOH) service on a Bank, 0 hour a week contract, meaning you can pick and choose your shift patterns.

Integrated Urgent Care at Practice Plus Group provides urgent care via 111, Out-Of-Hours, GP, and Clinical Assessment services on behalf of the NHS. Join us, and you'll be helping relieve some of the pressure on NHS Emergency services at a vital time.

A part of a friendly and supportive team, you'll be helping us tackle health inequality and ensuring patients who need urgent care get seen in the best place for their needs. If you're motivated to care for people with pressing medical requirements and want to work for a company that values your wellbeing and career development, a role at IUC could be for you.

Within this job you'll be responsible for:

You will be preparing and opening/closing the PCC for patients and doctors, greeting patients, and dealing with them in an efficient and professional manner. You will also keep records of prescription and drug distribution, as well as processing patient records and symptoms.

The OOH service operates across multiple locations within Devon, but your main base will be at our Barnstaple site.

What you'll be doing

This job is a Bank, 0 hours a week contract, meaning you can work as little or as often as you like and it complements other part-time roles. As we are an OOH service, you will be required to work unsociable hours.

What we'll need from you:

• Excellent communication skills, including telephone, written, and verbal communication
• Accuracy and strong attention to detail
• Sound knowledge and understanding of IT and Microsoft Office
• Previous customer service and telephone experience is an advantage
• Previous reception/administration experience is desirable

What we’ll look for in you

Practice Plus Group is passionate about great healthcare. We believe everyone should have access to excellent care, whether via the NHS or privately. Our expertise spans surgery, diagnostics, general practice, offender health, and urgent care, with a range of services across the country. We’re proud to innovate and support the nation’s health, helping patients maximize their wellbeing and live life to the full.

Joining Practice Plus Group means more than just a job; it’s a career. We support your growth and help you advance in the direction you desire. We aim to help you be the best you can be.

We want our team members to feel motivated and rewarded. We offer a competitive salary and benefits, and we value a healthy work-life balance by offering flexibility to fit your work around your home life.

If you'd like to learn more, please contact Charlie Allen at [e-mail] or call 07922 018 830.

Please note that offers of employment are subject to satisfactory references and a DBS check.

Practice Plus Group is committed to creating a diverse environment and is proud to be an equal opportunity employer.