Bank Receptionist - Beechwood Grove-Reception/Admin

Oakland Care; Wealden; On-site; GBP 20,000 - 25,000; Full time

Job summary

A reputable care provider in Wealden is seeking a dynamic Receptionist to join their team. The successful candidate will excel in communication, possess strong IT skills, and provide exceptional customer service. You'll play a vital role as the first point of contact for visitors, ensuring smooth administrative support in the home. Join us to receive excellent benefits, including free meals per shift and increased annual leave for long service.

Benefits

Free meal per shift

Enhanced Bank Holiday pay

Increased Annual Leave entitlement

Cycle to Work scheme

Milestone Birthdays off

Company sick pay

Refer a Friend Scheme

Recognition initiatives

Long service awards

Qualifications

• Strong IT skills required.
• Excellent written and verbal communication skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Provide exceptional customer service to residents and families.
• Support the Home Administrator with administrative tasks.
• Be the first point of contact for visitors and calls.

Skills

Strong IT skills

Excellent communication skills

Organizational skills

Time management skills

Job description

Are you a dynamic, detail-oriented individual with exceptional communication and organizational skills? We are currently seeking a Receptionist to join our team! To succeed in this role, you must have strong IT skills and the ability to handle confidential information with discretion. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, then we want to hear from you!

We offer some excellent rewards & benefits including:

• We offer all team members 1 free meal per shift.
• Enhanced Bank Holiday pay.
• Increased Annual Leave entitlement. Team members who work with us for 3 years or more, get extra annual leave.
• Cycle to Work scheme - Why not save money on commuting costs and improve your health at the same time.
• Milestone Birthdays - get an EXTRA day off to celebrate that special birthday.
• Company sick pay which is over and above the statutory entitlement. (subject to length of service)
• Refer a Friend Scheme for successful referrals - for all permanent roles within Oakland Care (T&C's apply).
• Recognition and staff appreciation initiatives.
• Long service awards.

The Receptionist is one of the most visible roles in our Homes and is the first member of the team that visitors or people telephoning the home will probably speak to. You will therefore play an important role in providing the highest possible customer service to our residents and their families. The Receptionist also reports into the Home Administrator, so will provide valuable administrative support in ensuring the smooth running of the Home.

To succeed in this role you must have strong IT skills as well as good written and verbal communication skills. You will have strong organisational, and time management skills and will be comfortable working with confidential data and information.