Bank Receptionist

Integrated Care System; Nuneaton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare provider is seeking a Bank Receptionist in Nuneaton. You'll prepare the centre for patients, manage bookings, and support clinical teams during shifts primarily on evenings, weekends, and Bank Holidays. Previous experience in reception and customer service is essential. The role offers flexibility and the opportunity to contribute meaningfully to patient care.

Qualifications

• Previous experience in reception, customer service, or admin; ideally in healthcare.
• Ability to handle sensitive situations with empathy.
• Confident using IT systems and multitasking under pressure.
• Reliable, punctual, and enthusiastic about flexible working.

Responsibilities

• Greeting patients warmly and registering them efficiently.
• Managing telephone enquiries, bookings, and patient queries.
• Supporting clinical teams by coordinating patient flow.
• Handling data entry and maintaining accurate records.
• Ensuring the reception area is calm, tidy and professional.

Skills

Reception experience

Customer service skills

IT proficiency

Attention to detail

Job description

Practice Plus Group are looking for a Bank Receptionist at our Warwickshire OOH service to prepare and open a centre for patients and doctors arrival and ensure patients are seen in a professional manner following the guidelines issued by Practice Plus Group. Hours of work are negotiable to meet the service level requirements. However shift patterns will be primarily duringevenings, weekends and Bank Holidays. Currently, we are looking for Bank Receptionists primarily in our sites inWarwick & Stratford, but there may be shifts offered throughout the rest of the Warwickshire & Coventry region.

At Practice Plus Group, were here to make healthcare betterfor patients, clinicians and everyone in between. As one of the UKs largest independent providers of NHS services, we offer consistent, high-quality care through our urgent treatment centres, walk-in clinics, and GP practices.

Our Out of Hours Receptionists ensure that even when most of the world has switched off, care continues seamlessly. With a bank contract, youll have the flexibility to pick up shifts that suit your schedule while contributing to a team that truly values compassion and reliability.

Main duties of the job

Youll be the welcoming presence and organised mind that helps keep things running smoothly during our out-of-hours services. Your responsibilities will include:

Greeting patients warmly and registering them efficiently

Managing telephone enquiries, bookings and patient queries

Supporting clinical teams by coordinating patient flow

Handling data entry and maintaining accurate records

Ensuring the reception area is calm, tidy and professional

Adapting quickly to changing demands during busy periods

Every shift brings a new set of challenges, and your flexibility will help us meet them with confidence.

About us

Were seeking someone who thrives on variety, is proactive, and enjoys working independently. Youll stand out if you:

Have previous experience in reception, customer service or adminideally in healthcare

Communicate clearly and handle sensitive situations with empathy

Can stay focused and composed during busy or late hours

Are confident using IT systems and multitasking under pressure

Show strong attention to detail and a commitment to confidentiality

Are reliable, punctual, and enthusiastic about flexible working

If you're looking for meaningful work that fits around your life, we'd love to welcome you to the team.

If you'd like to learn more, please contact George Robinson - [e-mail] Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

Job summary

Practice Plus Group are looking for a Bank Receptionist at our Warwickshire OOH service to prepare and open a centre for patients and doctors arrival and ensure patients are seen in a professional manner following the guidelines issued by Practice Plus Group. Hours of work are negotiable to meet the service level requirements. However shift patterns will be primarily duringevenings, weekends and Bank Holidays. Currently, we are looking for Bank Receptionists primarily in our sites inWarwick & Stratford, but there may be shifts offered throughout the rest of the Warwickshire & Coventry region.

At Practice Plus Group, were here to make healthcare betterfor patients, clinicians and everyone in between. As one of the UKs largest independent providers of NHS services, we offer consistent, high-quality care through our urgent treatment centres, walk-in clinics, and GP practices.

Our Out of Hours Receptionists ensure that even when most of the world has switched off, care continues seamlessly. With a bank contract, youll have the flexibility to pick up shifts that suit your schedule while contributing to a team that truly values compassion and reliability.

Main duties of the job

Youll be the welcoming presence and organised mind that helps keep things running smoothly during our out-of-hours services. Your responsibilities will include:

• Greeting patients warmly and registering them efficiently

• Managing telephone enquiries, bookings and patient queries

• Supporting clinical teams by coordinating patient flow

• Handling data entry and maintaining accurate records

• Ensuring the reception area is calm, tidy and professional

• Adapting quickly to changing demands during busy periods

Every shift brings a new set of challenges, and your flexibility will help us meet them with confidence.

About us

Were seeking someone who thrives on variety, is proactive, and enjoys working independently. Youll stand out if you:

• Have previous experience in reception, customer service or adminideally in healthcare

• Communicate clearly and handle sensitive situations with empathy

• Can stay focused and composed during busy or late hours

• Are confident using IT systems and multitasking under pressure

• Show strong attention to detail and a commitment to confidentiality

• Are reliable, punctual, and enthusiastic about flexible working

If you're looking for meaningful work that fits around your life, we'd love to welcome you to the team.

If you'd like to learn more, please contact George Robinson - [e-mail] Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.

Job description

Job responsibilities

Practice Plus Group are looking for a Bank Receptionist at our Warwickshire OOH service to prepare and open a centre for patients and doctors arrival and ensure patients are seen in a professional manner following the guidelines issued by Practice Plus Group. Hours of work are negotiable to meet the service level requirements. However shift patterns will be primarily duringevenings, weekends and Bank Holidays. Currently, we are looking for Bank Receptionists primarily in our sites inWarwick & Stratford, but there may be shifts offered throughout the rest of the Warwickshire & Coventry region.

At Practice Plus Group, were here to make healthcare betterfor patients, clinicians and everyone in between. As one of the UKs largest independent providers of NHS services, we offer consistent, high-quality care through our urgent treatment centres, walk-in clinics, and GP practices.

Our Out of Hours Receptionists ensure that even when most of the world has switched off, care continues seamlessly. With a bank contract, youll have the flexibility to pick up shifts that suit your schedule while contributing to a team that truly values compassion and reliability.

Person Specification

Qualifications

Essential

• Please request a full Job Description and Person Specification

Desirable

• Please request a full Job Description and Person Specification

Experience

Essential

• Please request a full Job Description and Person Specification

Desirable

• Please request a full Job Description and Person Specification

Additional Criteria

Essential

• Please request a full Job Description and Person Specification

Desirable

• Please request a full Job Description and Person Specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Practice Plus Group

Address

George Eliot Hospital

College Street

Nuneaton

Warwickshire

CV10 7DJ

Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)