Bank Receptionist

Optegra Eye Health Care; Birmingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

Optegra Eye Health Care seeks a skilled Bank Receptionist for its Birmingham Eye Hospital on a zero-hours contract starting at £13ph. Responsibilities include welcoming patients, addressing inquiries, and assisting with hospital administration while ensuring excellent customer care and support. Join an inclusive team that values every individual's contribution and growth.

Qualifications

• Excellent interpersonal skills and a passion for great customer care.
• Well organized, able to prioritize and work in a busy environment.
• Excellent administrative skills and attention to detail.
• Effective written and oral communication skills.

Responsibilities

• Be the first person patients and visitors see, making them feel welcome.
• Support hospital and patient administration including billing.
• Answer queries and ensure a positive experience for visitors.

Skills

Interpersonal skills

Customer care

Organizational skills

Attention to detail

Written communication

Oral communication

Job description

Optegra has an exciting new opportunity for an experienced Bank Receptionist to join our amazing and supportive team in our Birmingham Eye Hospital. Please note this is a zero-hours contract, pay starts from £13ph dependent on experience.

Company Overview

Optegra Eye Healthcare has been proudly recognised as one of 115 Best Big Places to Work 2025 as awarded by the Sunday Times. We are committed to creating an exceptional working environment where our people thrive. Join us and be part of a team that values your growth, wellbeing, and contribution every step of the way.

The Role

You will be the face of our Hospital and the first person our patients and visitors see when they arrive. You will of course make them feel welcome, let them know what to expect from their appointment, answer their queries and support them with whatever they need to ensure they have the best experience of their time with us. You’ll also support with hospital and patient administration including billing.

What You’ll Need

• Excellent interpersonal skills and a passion for providing great customer care
• Be well organised, able to prioritise and work in a busy environment
• Excellent administrative skills and attention to detail
• Effective written and oral communication skills
  
  

You’ll see and feel the Optegra difference when you walk through the door - and you’ll have every opportunity to really make a difference. Take a look at our history and vision by clicking the following link: https://www.optegra.com/optegra-story/

Optegra is proud to be an inclusive business where you can enjoy the career you want, without changing the person you are. We’re welcoming to all, working together as a supportive team, respecting the uniqueness of every individual we work with.

Closing date: Please get your application to us as soon as possible. We may close this vacancy once we have received sufficient applications. We look forward to hearing from you!