Bank Project Worker

Sanctuary Group; Devon and Torbay; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community support organization in Plymouth seeks a Bank Project Worker to help clients manage finances, access services, and promote social inclusion. The role requires experience with domestic abuse victims and knowledge of housing management. This position offers various rewards and opportunities for development. Join us in supporting diverse backgrounds and fostering an inclusive environment.

Benefits

Online discounts and rewards

Health and well-being plans

Learning and development opportunities

Qualifications

• Experience supporting victims of domestic abuse or similar roles.
• Knowledge of housing management and occupancy agreements.
• Ability to work independently and under pressure.

Responsibilities

• Assessing client needs and updating support plans.
• Assisting clients with finances and welfare benefits.
• Promoting social inclusion and confidence-building.

Skills

Supporting victims of domestic abuse

Housing management knowledge

Interpersonal skills

Problem-solving

Empathy and non-judgmental attitude

Education

NVQ 3 in Health and Social Care

Job description

Sanctuary Supported Living is delighted to be recruiting for a Bank Project Worker at our Plymouth Domestic Abuse Service.

We specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

The role of Bank Project Worker will include:

• Regularly assessing the needs of clients by writing and updating support plans, and signposting access to education, training, and employment
• Assisting clients with managing finances and welfare benefits
• Encouraging social inclusion and helping clients to build their confidence, resilience and self-esteem
• Working with statutory and non-statutory agencies on behalf of the clients and actively encouraging choice and involvement, or acting as an advocate when required
• Promoting safe working practices by undertaking risk assessments within legislative frameworks

Skills and experiences:

• You will have previous experience in a role supporting victims of domestic abuse or a background gained in a supported living environment in a project worker capacity
• Sound knowledge of housing management including voids and arrears management
• Good understanding of occupancy agreements
• The ability to react effectively under pressure
• The ability to work on your own initiative and ability to source innovative solutions to problems
• You will be empathetic and non-judgmental with good interpersonal and customer care skills
• NVQ 3 in Health and Social Care, or willing to work towards, is essential

What we offer:

• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities

We are an equal opportunities employer and welcome applications from diverse backgrounds. We are committed to inclusion and diversity, and we encourage and welcome applications from people from diverse backgrounds to support this mission.

Equality and Diversity

We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status. Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.