Bank Porter/Security Operative

St Monica Trust; Bristol; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a forward-thinking organization as a Bank Porter/Security Operative, where your role is vital in ensuring the safety and security of residents and staff. This position offers flexibility with shift choices, allowing you to balance work and personal commitments. You'll engage with residents, respond to emergencies, and contribute to a supportive environment. With training and development opportunities, this role is perfect for those who are personable, alert, and eager to make a difference in the lives of older people. If you are passionate about service and teamwork, we invite you to apply and be a part of our dedicated team.

Qualifications

• Basic knowledge of health & safety/fire is essential.
• Clear written and verbal communication skills are crucial.

Responsibilities

• Ensure safety and security of residents, staff, and visitors.
• Respond to incidents and emergencies effectively.

Skills

Health & Safety knowledge

Verbal communication skills

Written communication skills

Practical skills

Customer service

Tools

CCTV monitoring

Basic computer skills

Job description

Bank Porter/Security Operative (JR101762) Bristol, England

Salary: GBP12.87 - GBP12.87 per hour + plus enhancements where applicable

Joining our Bank of casual staff allows you to choose shifts that are convenient to you and required by St Monica Trust.

Are you passionate about providing a great service? Are you flexible? Do you share our values? Do you enjoy working with a great team? If you’re nodding, then we hope you’ll consider applying to join our team.

Village Porters at St Monica Trust undertake a valuable and varied role. They ensure the safety of our residents, staff and external visitors, they respond to incidents and emergencies, and they play their part in the successful day to day running of our service.

The Village Porters are normally the first point of contact at any of our sites.They’re the ones you’ll speak to when you call to gain entry to buildings or meet out-and-about on reassurance patrols. They are known among our residents and staff as having knowledge about our services, buildings and events. Our residents get to know our Village Porters by name and vice versa. A resident sums up their role - “they do the things that happen behind the scenes and can turn their hands to anything…”

What we’re looking for:

The role of Village Porter will deal with anyone coming onto site, closely followed by responding to incidents, fire alarms, reassurance patrols, monitor CCTV and phone calls – as such, basic knowledge of health & safety/fire is essential and basic computer skills. Keeping the team informed of events and incidents is crucial – we’ll be looking for clear written and verbal communication skills and the ability to act promptly and effectively in an emergency. Our Village Porters tell us that you must be “chatty and personable” and “always on alert”.

Due to the nature of the services we provide at St Monica Trust, we will also be looking for an understanding of older people’s needs. Additionally, the wide range of tasks associated with this role (as outlined in the role profile) will require a good level of practical skills.

£12.87 per hour, plus enhancements of £1 on weekend and nights; working 12 hour shifts, 6am to 6pm or 6pm to 6am.

The role

As a Porter/ Concierge, you will be responsible for buildings and grounds security, providing a safe environment to ensure the safety and security of our residents, staff and visitors. The role also includes support to keep our services running and responding to emergencies and incidents.

Training and development

If you wish to proceed further with us, support and training will be provided to assist you in your role and take on extra responsibilities.