Bank Physiotherapy Administration Assistant

Ramsay Health Care UK; Stafford; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading private hospital as a Bank Physiotherapy Administration Assistant in Stafford. This flexible position focuses on administrative support in the Physiotherapy Department, ensuring seamless service delivery and excellent patient care. Ideal candidates are organized, communicative, and passionate about enhancing patient experiences while juggling various tasks in a dynamic healthcare environment.

Benefits

Competitive Salary plus enhancements where eligible

Free onsite parking

Subsidised Restaurant

Free Uniform

Access to the Ramsay Academy

Wellbeing centre access

Qualifications

• Experience in administration and customer service required.
• Ability to work in a fast-paced environment with a flexible attitude.
• Proven track record of strong communication and organizational skills.

Responsibilities

• Assist in delivering a smooth and efficient administration service.
• Book patient appointments using the Electronic Patient Records system.
• Provide high-quality customer service to patients.

Skills

Communication Skills

Computer Skills

Attention to Detail

Organizational Skills

Customer Service

Education

Healthcare Administration Experience

Job description

Bank Physiotherapy Administration Assistant

Join to apply for the Bank Physiotherapy Administration Assistant role at Ramsay Health Care UK

Bank Physiotherapy Administration Assistant

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Join to apply for the Bank Physiotherapy Administration Assistant role at Ramsay Health Care UK

Bank Physiotherapy Administrator

An exciting opportunity has arisen for a flexible and dynamic individual to join our Physiotherapy Department at Rowley Hall Hospital. The successful post holder will assist in delivering a smooth and efficient administration service, working within a demanding but rewarding environment, contributing to patient care. You will ensure that patients’ appointments are booked in a timely and professional manner; using our Electronic Patient Records (EPR) system, Maxims. Providing the best service to our patients is vital and you will therefore be passionate about patient care and customer service.

Job Description

Bank Physiotherapy Administrator

An exciting opportunity has arisen for a flexible and dynamic individual to join our Physiotherapy Department at Rowley Hall Hospital. The successful post holder will assist in delivering a smooth and efficient administration service, working within a demanding but rewarding environment, contributing to patient care. You will ensure that patients’ appointments are booked in a timely and professional manner; using our Electronic Patient Records (EPR) system, Maxims. Providing the best service to our patients is vital and you will therefore be passionate about patient care and customer service.

In order to provide a patient focused service, an excellent telephone manner is essential as is the ability to work calmly under pressure and to use your initiative. You will have good administration skills and have the ability to organise and prioritise the workload whilst working under pressure. You will have proven experience in administration and customer service, excellent written and verbal communication skills.

What you will bring with you:

• Experience in administration
• Excellent Communication Skills
• Computer Skills
• Strong attention to detail and accuracy
• The ability to make decisions and use your initiative
• Organised & well planned to ensure all deadlines are achieved
• A flexible and positive attitude
• Previous healthcare administration experience desirable.
  
  
  

We are looking for:

• A warm, considerate and empathetic character
• The ability to make decisions and use your initiative
• Strong communication skills
• A flexible and positive attitude
• A desire to progress and improve our services
  
  
  

Benefits:

• Competitive Salary plus enhancements where eligible
• Free onsite parking
• Subsidised Restaurant
• Free Uniform
• Access to the Ramsay Academy – genuine opportunities to grow, develop and specialise in your career
• Wellbeing centre and access to 24/7 employee assistance line for free advice
  
  
  

What is a Bank contract:

A Bank contract at Ramsay Health Care UK is a flexible employment agreement where you are not committed to a set number of hours per week. Instead, you work on an ad-hoc basis, filling in shifts that we have available in our hospitals. A Bank contract is ideal for individuals seeking flexibility, as it allows you to choose shifts that fit your availability, leaving you with a greater work-life balance. Bank contracts are also a fantastic way to secure additional income alongside other contracted work. Our Bank staff play a crucial role in maintaining service levels during peak times or staff shortages, ensuring that patient care remains uninterrupted.

About Us:

Rowley Hall Hospital is one of Staffordshire's leading private hospitals located in a Georgian listed building in five acres of Rowley Park, only five minutes from the centre of Stafford. The hospital opened in 1987 and currently has 13 bedrooms, all with en suite facilities. By investing in advanced medical technology, the hospital offers a wide range of treatments and services. Two fully equipped theatres with ultra clean air technology are particularly suitable for orthopaedic procedures such as arthroscopy, hip and knee replacement and spinal surgery.

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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