Bank Night Crisis and Recovery Worker

Turning Point UK; Nottingham; On-site; GBP 24,000 - 32,000; Full time

Job summary

An established industry player in health and social care is seeking a compassionate Crisis and Recovery Worker. In this vital role, you'll provide support to individuals experiencing mental health crises, helping them to navigate their distress in a calm and secure environment. With a commitment to professional development, you'll receive training and support to enhance your skills while making a meaningful impact in the lives of others. Enjoy a rewarding career with generous holiday benefits and a culture that values recognition and celebration. Join a team dedicated to making a difference in the community.

Benefits

31 days paid holiday

Career development opportunities

Flexible holiday purchase options

Qualifications

• Demonstrates knowledge in mental health and related issues.
• Ability to manage challenging situations calmly and effectively.

Responsibilities

• Support individuals in crisis during the night in a safe environment.
• Maintain service security, cleanliness, and respond to calls.

Skills

Mental Health Knowledge

Verbal Communication

Written Communication

Crisis Management

Relationship Building

Job description

At Turning Point, we support people across England with mental health issues. We make a real difference to their lives as we introduce them to the personal, flexible and realistic support they need to improve the quality of their lives in their communities. Passionate about people, you'll enjoy the scope and support to enhance your own life and career too, asyou gain the experience, training and education you need to progress in your career with us.

Haven House is mental health crisis service. We provide support for to people experiencing a mental health crisis for a maximum of seven days. We work in partnership with the Enhanced Crisis and Home Treatment Teams across Nottinghamshire. Our aim is to support people to find ways to keep themselves safe and learn strategies for managing their distress in the longer term. We offer an alternative, comfortable and calm, environment to a psychiatric hospital setting for those who are able to benefit from a non-medical setting.

The service operates in the evening and at weekends. The service can support up to five people residentially and a further four using our drop in/digital services.

Role Responsibility

The main purpose of the role is to support the team to assist individuals to address and de-escalate their immediate crisis experience in a safe and supportive setting during the night.

You will work with guests during the night when they may be in distress. You will assist in keeping the service secure, clean and safe during the night. You will also respond to calls and referrals to the service.

The shift patterns at nights are 21:45 to 08:15.

We require a waking night worker from Monday to Thursday, and Sunday nights.

The Ideal Candidate

You will be able to demonstrate a good knowledge and value base in mental health and related issues. You will have excellent verbal and written communication skills with the ability to tailor the message to the audience.

We are looking for a Crisis and Recovery Worker who knows how to build positive working relationships in a short period of time. In return, you’ll be supported with training and career development opportunities.

You will be able to deliver a range of treatments and interventions in a person centred, non-judgemental manner. You will have the ability to deal effectively and calmly with challenging situations.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 31days’ paid holiday a year, increasing with each year of service up to 33days. Plus the option to buyadditional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Job Reference Bank Night Crisis and Recovery - Haven11344