This bank post supports the Trust-wide vaccination and immunisation programme at University Hospitals Birmingham NHS Foundation Trust, working across clinics, mobile units and sites. The work centres on coordinating clinic deployment, vaccine deliveries and stock held to cold chain standards, and keeping accurate activity records. What sets it apart is driving and setting up the Trust's 3.5-tonne mobile vaccination vehicle, with travel between sites. Prior experience of operating 3.5-tonne vehicles and a full UK driving licence are needed.
What the job involves
- Coordinate the day-to-day delivery of the Trust-wide vaccination and immunisation programme
- Oversee vaccination clinics
- Coordinate the deployment of the Trust's mobile vaccination units
- Manage vaccine logistics, including deliveries and collections across sites
- Manage vaccine stock in line with cold chain requirements
- Ensure equipment, consumables and resources are available at all sites
- Support the setup and operation of mobile vaccination and outreach services
- Monitor clinic activity, stock levels and data quality, promoting best practice
- Maintain accurate activity records
- Drive and safely deploy the mobile vaccination clinic vehicle
- Undertake risk assessments and keep patients and staff safe during service delivery
- Respond to routine enquiries, escalating issues to supervisors, and give clear updates to colleagues and patients
Qualifications
- Good standard of general education, including GCSEs or equivalent in English and Mathematics
Experience
- Previous experience of operating and driving 3.5-tonne vehicles
- Experience of working in a customer-focused or public-facing role
- Using initiative and problem-solving to manage routine and non-routine administrative tasks
- Understanding of confidentiality and information governance in a healthcare or public sector setting
Skills & knowledge
- Good verbal and written communication, showing professionalism, empathy and compassion
- Confident and professional when dealing with enquiries from staff, patients, visitors and external contacts
- Good IT and keyboard skills, including standard office software and electronic systems
- Strong organisational and time management skills, managing competing priorities and deadlines under pressure
- Accuracy and attention to detail, with literacy and numeracy sufficient for records and stock monitoring
- Calm handling of sensitive or stressful situations and adapting to change
Checks & eligibility
- Full UK driving licence, with ability to drive Trust vehicles including 3.5-tonne mobile vaccination vans
Other
- Working flexibly and collaboratively as part of a team to meet service needs
- Ability to travel to multiple sites as required
- Understanding of equality, diversity and inclusion, applied in daily practice
Nice to have
- Experience of working in a busy environment
- Experience of working in healthcare
- Previous driving experience