Bank-MHS Healthcare Assistant

North East London NHS; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking dedicated Mental Health Care Assistants to join their flexible bank staff team. This role involves supporting clinical teams in delivering compassionate care and rehabilitation programs to patients. With a commitment to equality and diversity, the organization fosters a supportive environment for both staff and service users. You'll have the opportunity to enhance your skills through paid training and gain valuable experience in a rewarding field. Join a team that values your contribution and offers potential pathways to permanent roles.

Benefits

Competitive hourly rates and weekly pay

Paid annual leave and sick pay

My Trust Benefits discount scheme

NHS pension scheme

Paid mandatory training and local training opportunities

Specialized PAMOVA training for Mental Health staff

Flexible hours and locations

Priority shift booking over agency staff

Opportunity for permanent roles

Qualifications

• Experience of mental health services as a worker or service user/carer.
• At least 1 year recent relevant healthcare experience and basic theoretical knowledge.

Responsibilities

• Support clinical teams in nursing and rehabilitation care alongside qualified staff.
• Implement care and rehabilitation programs, helping patients regain confidence and independence.
• Develop rapport and therapeutic relationships with service users.

Skills

Enthusiasm to improve quality of life for people with mental health issues

Education

NVQ level 3 or equivalent literacy and numeracy skills

NHS Care Certificate or 2nd/3rd Year Nursing Student

Job description

Job summary

Main area: Mental Health Services

Grade: Band 3

Contract: Bank (as and when needed)

Hours: Flexible working

Job ref: 395-BANK218-APR25

Employer: NELFT NHS Foundation Trust

Employer type: NHS

Site: Various

Location: London

Salary: £13.13 plus HCAS (Hourly)

Closing date: 01/04/2025 23:59

Employer heading

Band 3

Joining #TeamNELFT means becoming part of a welcoming and supportive environment. We’re rated Good by CQC and aim for Outstanding. NELFT operates across North East London, Essex, Kent, and Medway, providing community and mental healthcare services to adults and children.

We promote equality, diversity, staff wellbeing, and invest in staff development. Recognized as a Level 3 Disability Confident Leader, featured in the Top 10 Employers by Working Families, and awarded Carers UK Level 1 Accreditation.

Learn more about NELFT careers in this video

Job overview

We seek Mental Health Care Assistants for temporary, as-needed work to support our team in achieving the Trust's mission of "Best care by the best people."

You will assist clinical teams in nursing and rehabilitation care, working with qualified staff. Your role includes implementing care and rehabilitation programs, helping patients regain confidence, and respecting their beliefs and choices. You will embody the Trust’s values and engage with patients and families with empathy and compassion.

Applicants must have an NHS Care Certificate or be a second-year or above student nurse.

This vacancy will close once sufficient applications are received, so apply promptly.

Main duties of the job

1. Support clinical teams in nursing and rehabilitation care alongside qualified staff.
2. Implement care and rehabilitation programs, helping patients regain confidence and independence.
3. Ensure service users engage with their Care Plans and access appropriate services.
4. Liaise with other agencies involved in patient care.
5. Develop rapport and therapeutic relationships with service users.
6. Provide practical support to service users and carers to promote independence and dignity.
7. Facilitate orientation for new clients and support their settling in.
8. Assist nursing staff in delivering care.
9. Record dietary, fluid intake, and vital signs as required.
10. Maintain patient areas in good order.
11. Escort patients to appointments inside and outside the hospital.

Working for our organisation

Benefits for Bank Staff include:

• Competitive hourly rates and weekly pay
• Paid annual leave and sick pay
• My Trust Benefits discount scheme
• NHS pension scheme
• Paid mandatory training and local training opportunities
• Specialized PAMOVA training for Mental Health staff
• Flexible hours and locations
• Priority shift booking over agency staff
• Opportunity for permanent roles

COVID-19 Vaccination

We encourage all staff to be vaccinated and boosted, as it provides the best protection against COVID-19 for everyone.

Detailed job description and main responsibilities

The full duties are outlined in the attached job description. Banding will be discussed at interview.

Applications should be written by the applicant; AI-generated applications may be rejected. Support is available for applicants with disabilities.

For more information, contact the Temporary Staffing Team at 0300 300 1530.

Person specification

Experience

Essential

Experience of mental health services (as a worker or service user/carer)

Desirable

At least 1 year recent relevant healthcare experience and basic theoretical knowledge

Skills

Essential

Enthusiasm to improve quality of life for people with mental health issues

Qualifications

Essential

NVQ level 3 or equivalent literacy and numeracy skills

NHS Care Certificate or 2nd/3rd Year Nursing Student

Benefits

We support our employees holistically, offering:

• Equality and diversity initiatives and supportive networks
• Work-life balance through flexible working
• Health and wellbeing support, including employee assistance and psychological support
• Further details in our wellbeing and benefits information

We welcome flexible working arrangements, including job sharing and part-time hours.

Supporting our Armed Forces

We are committed to supporting Armed Forces personnel, having signed the Armed Forces Covenant and achieved the Gold Award. We offer supportive policies, guaranteed interviews, and additional leave for Reservists.

Equal opportunities employer

We promote diversity and encourage applications from all community sections. We are a Disability Confident employer. For alternative formats, contact the recruitment team at 0300 300 1530 or email [email protected].

Correspondence with us

Check your emails regularly for updates. We may share your information with authorities for fraud prevention and verification purposes.

Employer certification / accreditation badges

Applicant requirements

This role is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) 2020, requiring a Disclosure from the DBS.