Bank Mental Health Support Worker

The Jasmine Gallery; Oxford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading organization in mental health services seeks a Bank Mental Health Support Worker for part-time shifts. The role emphasizes providing person-centered support to clients with serious mental illnesses while promoting independence and well-being. Successful applicants will demonstrate strong communication skills and a commitment to ongoing personal development, aligned with the organization’s values of Caring, Safe, Creative, and Aspirational.

Benefits

33 days annual leave (inclusive of bank holidays)

Employee Assistance Plan

Cycle to Work Scheme

Professional qualification sponsorship

£500 refer a friend bonus

Qualifications

• GCSEs in English and Maths (or equivalent) required.
• IT literate with experience using MS Office packages.
• Ability to provide non-judgemental support.

Responsibilities

• Provide emotional support and practical assistance to residents.
• Monitor clients' physical and mental health.
• Support and empower residents in daily living activities.

Skills

Good communication skills

Ability to provide emotional support

Commitment to personal development

IT literate

Education

GCSEs in English and Maths (or equivalent)

Job description

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Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Bank Mental Health Support Worker - £13.16 - £14.22 per Hour.

Hours Part-Time hours, Monday - Sunday. shifts include mornings, evenings, weekends & sleep ins

Service Scrutton Close, Oxford.

What Youll Be Doing

Response is looking for an enthusiastic, caring person to join their dedicated team at Scrutton Close! The Scrutton Close team focus on supporting clients within their own accommodation. Staff offer a high level of support, and work closely with clients to achieve their personal goals and gain increased independence before taking the next step in their journey.

As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.

Some Of The Core Duties Include

• Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
• Foster a supportive and empowering environment that promotes residents' independence.
• Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services.
• Support clients to attend appointments where required.
• Ensure daily paperwork is completed.
• Support the Service Manager to achieve monthly service
• Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.
• Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration
• Promote family, friend and carers engagement, ensuring they are involved in their loved ones support and given information about the service.
  
  

The Successful Applicant

Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational.

Essential Criteria

• GCSEs in English and Maths (or equivalent)
• A commitment to undertake continual personal development including completing the Care Certificate
• IT literate with experience using MS Office packages.
• Good communication skills, written, verbal and listening.
• Ability to provide non-judgemental, emotional and practical support to residents.
• A genuine interest in mental health and well-being with a commitment to delivering Response's mission.
• Demonstrates high levels of personal and professional integrity working to Responses vision, mission and values
• Ability to follow health and safety procedures.
• Demonstrate respect for difference and diversity
  
  

What We Offer

• 33 days annual leave (inclusive of bank holidays)
• Blue Light card and other discounted shopping
• Employee Assistance Plan - with access to free counselling
• Cycle to Work Scheme
• Enhanced family friendly leave
• Professional qualification sponsorship and study leave
• £500 refer a friend bonus scheme
• Optional health cash care plan with money off prescriptions and treatments
• Wellbeing hub and mental wellbeing support app approved by NHS
• Free flu jabs
• Free DBS application
  
  

You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this BankMental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 05/06/2025.

Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Mental Health Care

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