Bank Medical Secretary

Integrated Care System; Royal Leamington Spa; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading community health provider is seeking a dedicated Bank Medical Secretary to join their Coventry and Warwickshire Sexual Health Service. You will deliver essential administrative support, ensuring efficient operations across multiple sites. Ideal candidates will possess strong audio typing skills and be familiar with medical terminology, with a focus on maintaining accurate patient records.

Benefits

£12.21 per hour

Access to Wagestream for pay streaming

Free mandatory training and development courses

24/7 well-being support services

Qualifications

• Strong audio typing skills required.
• Solid understanding of medical terminology essential.
• Proficient in using computerised systems.

Responsibilities

• Accurately transcribe correspondence and reports using audio dictation.
• Undertake routine clerical duties including mail distribution and case note retrieval.
• Provide administrative support to medical teams.

Skills

Audio typing

Medical terminology

Organizational skills

Communication

Tools

Blithe Lilie Patient Management System

Microsoft Office

Job description

We are looking for a dedicated and professional Bank Medical Secretary to join our team, providing high-quality administrative and secretarial support to Consultants and clinical staff within the Coventry and Warwickshire Sexual Health Service.

In this key role, you will deliver efficient and accurate typing and administrative support, ensuring the smooth running of day-to-day operations. Strong audio typing skills and a solid understanding of medical terminology are essential. You will also be proficient in using computerised systems to book and track various appointments and manage electronic patient records, maintaining accuracy and timeliness at all times.

Your responsibilities will include a range of clerical tasks to support the wider team and ensure an organised, responsive service. Flexibility is important, as you will be required to work across our four sites: Coventry, Rugby, Leamington Spa, and Nuneaton.

Main duties of the job

As a Bank Medical Secretary, your responsibilities will include:

• Accurately transcribe all correspondence and reports by touch typing from audio dictation using knowledge of medical terminology. Daily use of the Blithe Lilie Patient Management System, HIV database, Microsoft Office, and various departmental databases.
• Undertake routine clerical duties such as distributing and despatching mail, photocopying, faxing, responding to emails, and retrieval of case notes for various departments.
• Answer the telephone and deal with enquiries or take messages for appropriate response.
• Track all medical documents, both hard copy and electronic, via the Patient Management System.
• Assist with agenda formation and minute taking.
• File letters and investigations accurately within the patient Electronic Patient Record (EPR).
• Liaise with departmental staff regarding case notes.
• Provide administrative support to medical teams and service support to management.
• Manage onward referral process and support administration teams in inward referral tracking.
• Support tracking and collation of alerts.
• Assist with administration of patient and non-patient activities for the HIV service.

For a full list of responsibilities, please see the attached job description.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to improve services focusing on experience, efficiency, and outcomes. We deliver adult and children's community health services, primary care including urgent care, sexual health, dermatology, MSK services, as well as adult social care and wellbeing services. We support millions across England and help over half a million people each year, guided by our values: we care, we think, we do.

We are committed to equal opportunities and welcome applications from diverse backgrounds. We are a Disability Confident employer, providing facilities and adjustments to be inclusive.

Roles may close earlier than advertised if filled quickly. We encourage early applications. For more about HCRG Care Group, visit our website.

Job responsibilities

As a Bank Medical Secretary, you'll be part of our valued team at our Coventry and Warwickshire Sexual Health Service.

You will benefit from:

• £12.21 per hour
• Self-booking and access to all bank shifts within your Business Unit.
• Request shifts or days off up to six weeks in advance.
• Access to Wagestream for pay streaming throughout the month.
• Working in a high-standard clinical environment.
• Opportunities to work in different areas and gain new experience.
• Access to professional networks like Strive for Better.
• 24/7 well-being support services.
• Free mandatory training and development courses.
• Innovative culture encouraging ideas and initiatives.
• Supportive teams with recognition opportunities.
• Working for an organization with many services rated good or outstanding by CQC.

Person Specification

General Requirements

• Click Apply to view the full Job Description on our career site.

Disclosure and Barring Service Check

This role requires a DBS check under the Rehabilitation of Offenders Act (Exceptions Order) 1975, to check for any criminal convictions.