Bank Medical Secretary

Integrated Care System; Nuneaton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading health care provider is seeking a dedicated Bank Medical Secretary to deliver high-quality administrative support. This role involves transcribing medical documents, managing appointments, and ensuring the smooth running of operations across various sites. Candidates should possess strong audio typing skills and experience with medical terminology.

Benefits

Self-booking access to bank shifts

Well-being service available 24/7

Free training and development opportunities

Qualifications

• Strong audio typing skills are essential.
• Solid understanding of medical terminology required.
• Proficient in using computerized systems for appointments and patient records.

Responsibilities

• Transcribe correspondence and reports from audio dictation.
• Undertake routine clerical duties (mail, photocopying, etc.).
• Provide administrative support to medical teams and manage referrals.

Skills

Audio typing

Medical terminology

Clerical skills

Tools

Blithe Lilie Patient Management System

Microsoft Office

Job description

We are looking for a dedicated and professional Bank Medical Secretary to join our team, providing high-quality administrative and secretarial support to Consultants and clinical staff within the Coventry and Warwickshire Sexual Health Service.

In this key role, you will deliver efficient and accurate typing and administrative support, ensuring the smooth running of day-to-day operations. Strong audio typing skills and a solid understanding of medical terminology are essential. You will also be proficient in using computerised systems to book and track various appointments and manage electronic patient records, maintaining accuracy and timeliness at all times.

Your responsibilities will include a range of clerical tasks to support the wider team and ensure an organised, responsive service. Flexibility is important, as you will be required to work across our four sites: Coventry, Rugby, Leamington Spa, and Nuneaton.

Main duties of the job

As a Bank Medical Secretary, your responsibilities will include:

• Accurately transcribe all correspondence and reports by touch typing from audio dictation using knowledge of medical terminology. Daily use of the Blithe Lilie Patient Management System, HIV database, Microsoft Office, and various IT packages and departmental databases as required.
• Undertake routine clerical duties such as distributing and dispatching mail, photocopying, faxing, responding to emails, and retrieval of case notes for various departments as requested.
• Answer the telephone and deal with enquiries or take messages and pass to the appropriate person.
• Track all medical documents, whether hard copy or electronic, via the Patient Management System.
• Assist with agenda formation and minute taking.
• Ensure accurate filing of letters and investigations within the appropriate section of the patient EPR.
• Liaise with other departmental staff regarding case notes in your possession.
• Provide administrative support to the medical teams and service support to the Management team.
• Manage the onward referral process and support the administration teams for inward referral tracking when required.
• Support the tracking and collation of alerts.
• Support the HIV service with administration of patient and non-patient activities.

For a full list of responsibilities, please see the attached job description.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children’s community health services, primary care services including urgent care, sexual health, dermatology, and MSK services, as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year — guided by our simple values: we care, we think, we do.

We are committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We are a Disability Confident committed company, working to provide facilities, work environment adjustments, and technical solutions to be inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we may close it earlier than the date shown here. If you're keen to join our team, we’d love to hear from you, so please apply as soon as you can.

To find out more about HCRG Care Group, visit our website.

Job responsibilities

As a Bank Medical Secretary, you'll be part of our valued team at our Coventry and Warwickshire Sexual Health Service.

You will benefit from:

• £12.21 per hour
• Self-booking and access to all bank shifts! Staff can view and book shifts within their Business Unit, meeting shift requirements.
• Request a Duty shift or day off up to six weeks in advance, promoting work-life balance and accommodating personal commitments.
• Access Wagestream, allowing you to track and stream your wages into your bank account as needed, avoiding high-interest loans or overdraft fees.
• Work in an environment focused on the highest clinical and quality standards.
• Gain experience in different areas and services to expand your skills and knowledge.
• Join the Strive for Better networks, a national support and professional network of NHS professionals.
• Access our free well-being service available 24/7/365 online and by telephone, including counseling, trauma support, legal and debt advice, and more.
• Receive free statutory and mandatory training, along with opportunities for further skills development and in-house courses.
• Be part of an innovative, forward-thinking culture that encourages ideas and initiatives to improve services.
• Work with rewarding and supportive teams, with opportunities for recognition through awards and events.
• Be proud to work for an organization committed to high clinical and quality standards, with many services rated good or outstanding by the CQC.

Person Specification

General Requirements

• Click Apply for this job above to view the Job Description on our career site.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a Disclosure check will be required to check for any previous criminal convictions.