Bank Medical Receptionist

SpaMedica; Swansea; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading company in NHS cataract surgery seeks a Bank Medical Receptionist to deliver exceptional patient care. Responsibilities include managing appointments and providing professional support to patients. Join a caring and community-focused team where your skill can make a life-changing difference every day.

Benefits

Career growth opportunities

Community-focused team environment

Qualifications

• Friendly and professional service to patients.
• Ability to schedule and manage appointments.
• Strong organizational skills and a focus on patient care.

Responsibilities

• Assist in providing an efficient and friendly service to patients.
• Schedule and re-schedule appointments.
• Act as the first point of contact for patients.

Skills

Customer Service

Communication

Organizational Skills

Job description

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Location: Ground Floor, Atlantic Close, Swansea Enterprise Park, Swansea SA7 9FJ

Hours: Bank contract - Zero hours

Salary: £12.21 Per hour

Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients.

Joining us as a Bank Medical Receptionist you will support our visions and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver the best service possible.

All of SpaMedica’s hospitals inspected by the CQC have been rated as ‘Good’ or ‘Outstanding,’ and we have recently been awarded Investors In People Platinum Accreditation.

About you:

You will assist in providing an efficient, friendly and professional service to our patients and following all in house processes to maintain our service levels. This includes scheduling and re-scheduling appointments, contacting and arranging transport for patients and being the first point of contact for patients coming into the service.

Why work with us?

• Join a team that lives our values of safety, integrity, kindness, and transparency.
• Opportunities to grow, learn new skills, and advance your career.
• Be part of a caring, community-focused team.

If you are able to put our patients at the heart of everything you do, then apply today as we want to hear from you!

Apply Today and be part of a team that puts patients at the heart of everything we do.

Join SpaMedica: Where our values guide everything we do, and you can make a life-changing difference every day. Apply today and be part of a team that puts patients at the heart of everything we do.

Important Information: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.

Equality and Diversity: SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [emailprotected] .

Our Commitment: Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.