Bank Housing and Care Assistant

Wrekin Housing Group; Shifnal; On-site; GBP 20,000 - 25,000; Full time

Job summary

Wrekin Housing Group seeks a compassionate Housing Assistant to enhance the lives of residents in a supportive environment. This role demands strong communication skills and a commitment to providing excellent care. Join a team dedicated to making a positive difference in the community with opportunities for professional development.

Benefits

Continuous professional development with training, coaching, and mentoring

Enhanced maternity, shared parental, and adoption leave

Free onsite parking

Paid Carer’s leave

Access to training platform

Discounted tickets to popular destinations

Discounts and cashback app

Blue Light Discount

Employee Assistance Programme

Cycle to work scheme

Qualifications

• Caring and compassionate person with good communication skills.
• Committed to delivering quality care and support services.

Responsibilities

• Support tenants by promoting inclusivity, individuality, and independence.
• Deliver care services with empathy and respect.

Skills

Caring

Compassion

Communication

Commitment

Job description

Are you seeking a new challenge that lets you shine with your caring and compassionate nature? If you are looking to build a meaningful career rather than just finding your next job, we would love to hear from you!

About Springwood:

Our Shireliving Extra Care services provide homes for people over 55 years old, who need safety, security and reassurance with a range of care options available to meet their individual needs.Our vibrant communities within ShireLiving thrive on connection and joy, offering activities tailored to what our residents love most. Together, we create a warm, engaging environment where everyone feels valued and supported. At Springwood, we have 70 apartments housing tenants with varying needs.

Joining our team at Springwood which is rated ‘’Good’’ by CQC, will mean that you will play a vital role in promoting and enabling inclusivity, individuality and independence through respectfully supporting our tenants who lead active lives exploring their interests.

To find out more about our Shireliving schemes, click here

We are looking for individuals who can demonstrate that they up hold our values, to ensure that the services to our customers are excellent. As a Housing and Assistant, you will bring the below values and behaviours.

• Caring -Placing individuals at the heart of the care, ensuring services are delivered with empathy, dignity, respect, inclusivity and integrity at all times
• Compassion -Requires a level of consideration, patience, empathy and understanding towards others people’s situation and their needs
• Communication -Always listen carefully, speak to people and act in a way that the person can understand
• Courage -Not to be fearful of trying new things to improve the quality of care and raise any concerns proactively
• Commitment -Provide a positive environment, with flexible and a proactive approach to our customer’s needs, helping to make each day special. Working collaboratively with colleagues and be accountable for providing services that make a positive difference to people’s lives.

If you are a caring, compassionate person, with good communication skills, and committed to delivering quality care and support services, then this could be the career opportunity for you!

Further details of the role, responsibilities and requirements are available in the Job description and Person Specification attached.

In return, we offer you a rewarding opportunity within a supportive team of experienced mentors and peers, ensuring you thrive throughout your career.

• Continuous professional development with training, coaching, and mentoring
• Enhanced maternity, shared parental, and adoption leave
• Free onsite parking
• Paid Carer’s leave
• You will have access to our comprehensive training platform
• Access to a number of fantastic rewards including free and discounted tickets to popular destinations
• Access to our discounts and cashback app Rainly from day one
• Access to Blue Light Discount
• Access to our Employee Assistance Programme
• Cycle to work scheme

Our Inclusive Culture:

The Wrekin Housing Group is an inclusive employer committed to supporting all employees.We know that people perform better when they can be themselves, creating a culture which is inclusive is crucial to the success of our organisation.All employees have the opportunity to become part of one of our networking groups, that enables them to make a positive contribution to our culture including networks such as our LGBTQ+ employee group, disability positive, domestic abuse ambassadors, heritage and culture and our allies’ network.

About Us:

We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.

The way we work is shaped by three simple behaviours:

• Own it – make it happen
• Improve it - move things forward.
• Live it – show understanding and compassion

We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.

ShireLiving offers the perfect lifestyle choice for over 55s looking to embrace retirement and plan for a hassle-free, comfortable and secure future, we support our residents to live their best life possible by promoting their personal development and independence.

Recruitment process:

To apply for this role, please click on the apply button and complete the values-based screening questions. Following this, if you are successful one of the team will contact you to discuss the next stages of the process.

This role requires an Enhanced DBS Check

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• Job Reference wrekinhousinggroup/TP/751/167