Bank Housekeeper

TN United Kingdom; Winscombe; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking organization as a Housekeeper, where you'll play a vital role in supporting residents' well-being. This rewarding position involves cleaning living spaces and dining areas while ensuring a safe and hygienic environment. You'll build trusting relationships with residents and staff, contributing to a positive atmosphere. Full training will be provided, and your efforts will directly impact the quality of life for those you serve. If you're practical, quick-thinking, and eager to make a difference, this opportunity is perfect for you.

Qualifications

• Experience in general cleaning and knowledge of cleaning techniques.
• Knowledge of basic health and safety and food hygiene practices.

Responsibilities

• Clean residents' rooms and communal areas while assisting with food service.
• Comply with health and safety regulations and report hazards.

Skills

Communication Skills

Analytical Skills

Cleaning Techniques

Food Hygiene Practices

Teamwork

Adaptability

Education

Experience in Cleaning

Knowledge of Health and Safety

Experience in Catering

Job description

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Joining our Bank of casual staff allows you to choose shifts that are convenient to you and required by St Monica Trust.

Key Results

Summary Responsibilities

• Comply with Health and Safety regulations and legislation and report any hazardous situations.
• Provide full cleaning and meals service as required.
• Maintain stock of cleaning supplies and equipment for relevant areas.
• Respect individuals' homes, living, and working environments.
• Build trusting relationships and act professionally with all visitors.
• Assist other teams as needed, e.g., spotting and reporting resident well-being concerns.

Skills and Experience

Communication

• Write notes and messages; demonstrate numeracy, literacy, and verbal skills.
• Communicate effectively with people with different communication needs.
• Encourage and influence others.
• Follow instructions and procedures.
• Use various methods and mediums of communication.

Thinking Style

• Analyze and evaluate information.
• Adapt style and approach to the situation or task.
• Anticipate issues and troubleshoot.
• Refer decisions to line managers when appropriate.
• Identify and suggest learning and development needs for colleagues.
• Propose new ways of working to improve efficiency.

Well-being and Values

• Show interest, care, and attention.
• Create a positive impression.
• Ensure residents' safety, security, and well-being.
• Be reliable, professional, and dependable.
• Respond promptly to health or well-being issues of residents or colleagues, referring to managers as needed.
• Contribute to a safe and secure environment by reporting faults or hazards.

Working with Others

• Work effectively as part of a team.
• Build trusting relationships with team members, residents, and their families and friends.
• Be prepared for challenging, physical, or emotional situations.

Other Skills and Qualifications

• Experience in general cleaning and knowledge of cleaning techniques.
• Knowledge of basic health and safety.
• Experience in catering work.
• Knowledge of food hygiene practices.
• Basic hygiene practices, including food hygiene.
• Experience working in a care or dementia care setting.

Additional Information

• Adhere to St Monica Trust's Equality, Diversity, and Inclusion Policy.
• This role profile outlines principal responsibilities but does not include all duties.
• This post is exempt from the Rehabilitation of Offenders Act 1974; all criminal convictions must be disclosed during application.

The Role

As a Housekeeper, supporting residents is highly rewarding. Responsibilities include cleaning residents' rooms, communal and dining areas, and assisting with food. You should be practical, quick-thinking, and responsive.

Training and Development

Experience working with older people or those with dementia is desirable but not essential. Full training will be provided for those interested in progressing.