Bank Hospitality Assistant

Oakland Care Ltd; Sevenoaks; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading care provider in the UK is seeking a Hospitality Assistant to deliver exceptional service in a luxurious environment. Responsibilities include meal service assistance and attending to residents' needs. Previous experience in hospitality and strong interpersonal skills are essential for this crucial role. The position offers competitive pay of £12.60 per hour on a bank contract basis.

Benefits

1 free meal per shift

Enhanced Bank Holiday pay

Increased Annual Leave entitlement

Cycle to Work scheme

Milestone Birthdays - extra day off

Company sick pay

Refer a Friend Scheme

Recognition and staff appreciation initiatives

Long service awards

Qualifications

• Previous experience in a similar role within a luxurious setting.
• Can-do attitude and willingness to work to provide the best quality service for residents.
• Customer-facing experience including building working relationships.

Responsibilities

• Assisting with meal service in resident rooms or dining rooms.
• Ensure water/drink jugs are regularly refilled.
• Help set up and clear down tables before and after lunch service.

Skills

Customer service

Teamwork

Organizational skills

Job description

Overview

Are you a natural at providing exceptional service with a touch of luxury? We are currently looking for a Hospitality Assistant to join our team! Your role will involve assisting with meal service, keeping water jugs filled, setting up and clearing tables, maintaining temperature records, stocking the bistro, and attending to residents' non-care related needs. If you have a passion for hospitality and making people feel at home, we want to hear from you! Apply now for this exciting opportunity.

We offer rewards and benefits

• We offer all team members 1 free meal per shift.
• Enhanced Bank Holiday pay.
• Increased Annual Leave entitlement. Team members who work with us for 3 years or more get extra annual leave.
• Cycle to Work scheme – save money on commuting costs and improve your health.
• Milestone Birthdays - extra day off to celebrate that special birthday.
• Company sick pay which is over and above the statutory entitlement (subject to length of service).
• Refer a Friend Scheme for successful referrals - for all permanent roles within Oakland Care (T&C's apply).
• Recognition and staff appreciation initiatives.
• Long service awards.

Location and hours

Location: Birchwood Heights, Hilda May Ave, Swanley BR8 7BT

Hours: 0 hours per week

Pay: £12.60 per hour

Contract Type: Bank

Shift: Days

What you need to succeed

Our Hospitality Assistants assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team. This is a crucial position and central to the lives of the people we support and their families, so good people skills are essential alongside strong people and organisational skills. If you have previous experience working in the hospitality sector and have an affinity for care – this is the role for you.

Key responsibilities

• Assisting with meal service either in resident rooms or dining rooms.
• Ensure water/drink jugs are regularly refilled in resident rooms.
• Help set up and clear down tables before and after lunch service.
• Maintain temperature records of fridges and service stations in the dining rooms.
• Maintain the Bistro to ensure a professional offering, which is fully stocked.
• Attend to residents’ non-care related needs (e.g., opening/closing curtains, changing TV channels).

Essential qualifications

• Previous experience in a similar role within a luxurious setting.
• Can-do attitude and willingness to work to provide the best quality service for residents.
• Customer-facing experience including building working relationships with internal and external stakeholders.

Personal attributes

• Reliable and punctual.
• Ability to work as an effective team member.
• Professional appearance and standards.
• Understanding and awareness of sensitivities in a care home environment.
• Ability to build trust and represent the organisation professionally.
• Ability to understand individual differences and remain approachable under pressure.
• Motivated to go above and beyond with passion and enthusiasm.
• Motivated to contribute towards team and home goals.
• Commitment to grow and learn new things at work.

Our mission and values

“Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family

• Family
• Integrity
• Respect
• Exceptional
• Sustainable

Apply

Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!