Bank Hospital Support Assistant- Grimsby

NHS; Grimsby; On-site; GBP 25,000; Part time

Job summary

A major healthcare provider in Grimsby seeks Bank Hospital Support Assistants to maintain high cleanliness standards and support patient feeding services. The role involves various shifts, excellent training, and flexible working opportunities. Ideal candidates will have GCSE Maths and English, with experience in cleaning or catering preferred. This position offers competitive pay and a commitment to employee wellbeing.

Benefits

Flexible working opportunities

Comprehensive training

Supportive working environment

Qualifications

• Basic numeracy and literacy skills.
• Experience in cleaning or catering within an NHS setting is advantageous.

Responsibilities

• Support cleanliness in the hospital environment.
• Provide food services to patients.
• Follow health and safety standards in cleaning.

Skills

Cleaning experience

Customer service

Catering experience

Education

GCSE Maths and English

Job description

Job Summary

We are looking to recruit Bank Hospital Support Assistants to work in our busy fast paced hospital environment. You will support the cleanliness and patient feeding services in the hospital. Various shifts will be available between the hours of 6am and 8pm.

Details

Date posted: 09 October 2025
Pay scheme: Agenda for Change
Band: Band 2
Salary: £24,465 a year pro rata
Contract: Bank
Working pattern: Full-time, Part-time
Reference number: 208-117-25-1
Job locations: DPOW, Scartho Road, Grimsby, DN33 2BA

Job Description

Job responsibilities

The Post Holder's Specific Responsibilities are focused on maintaining high standards of cleanliness for the direct patient environment, clinical equipment and the provision of a quality food service in relation to the ward environment. Duties include:

• Ensuring that National Patient Safety Agency Cleaning (NPSA) Cleaning Specifications and Publicly Available Specification (PAS) are adhered to by implementing ward cleaning schedules.
• Carrying out spot cleaning (eg floors, toilets) as required, ensuring spillages etc are dealt with swiftly and efficiently, utilising the appropriate equipment and cleaning products for each specific task.
• Ensuring that all chemicals are used and stored correctly in accordance with Care of Substances Hazardous to Health (COSHH) procedures.
• Through efficient work procedures ensure minimum disruption within the work area.
• Service of beverages direct to patients, and the preparation and serving of meals including the collection of completed menu cards.
• Cleaning of the ward kitchen, crockery, cutlery, equipment to meet the requirements of Environmental Health, departmental policies and procedures and the operation of dishwashing machines.
• Ensuring a high standard of personal hygiene and practices are maintained in accordance with the Catering Hygiene Policy/Food Handling Policy, and safely using cleaning materials, applying the appropriate mix ratio in line with COSHH.
• Ensuring food and drink spillages are promptly cleared up and patient tables and trays are maintained in a clean and hygienic manner, utilising the appropriate equipment and cleaning products for each task.
• Ensuring the routine flushing of little used outlets (LUO) in line with the Trust Management of legionella and associated policies.
• Ensuring mandatory training is completed within the timeframes specified and to undertake role-specific training where the individual does not hold the suitable qualifications for the role or where standards change in line with legislation.
• Demonstrating leadership qualities by guiding and providing support to new or less experienced staff in support of induction of new starters.
• Assisting patients/clients during contact, e.g., whilst working in wards areas where barriers to communication may exist.
• To verbally feedback to their line manager or ward staff any patient comment, positive or negative.
• To be responsible for reporting to the appropriate person when requisition or repair and maintenance of equipment is required.
• To maintain work records such as fridge temperature checks, food temperature checks, cleaning and flushing of little used outlet records recording results in line with the departmental procedure.
• To participate in audits and surveys as necessary to own area of work, recording faults and reporting them to the appropriate person.

For more detailed information, please read the job description linked below. We are keen to offer flexible working opportunities to address health and wellbeing and work-life balance for our employees, which positively impacts the care we provide. Flexible working is part of our commitment to improve the quality and experience of working life and is a key contributor to recruitment and retention.

We support open conversations around a specific working pattern to suit work-life balance or a multi-role career. Local flexible working arrangements are developed in partnership between the line manager and employee to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are recognised and valued. We promote and protect the physical and mental health and well-being of all staff, underpinning our NHS Constitution values and supporting us to be an Employer of Choice. We welcome applications irrespective of age, disability, sex, gender identity and expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about the Trust and benefits, please visit the recruitment website. In line with GDPR, the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Privacy Statement. We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers. Please note that all new employees starting work with us will be charged for the cost of their DBS check, if required for their role.

Qualifications

Essential

• GCSE Maths and English (or equivalent)

Desirable

• Previous experience of cleaning or catering within the NHS
• Experience of an NHS environment or care setting
• Experience of working with customers
• Experience of Cleaning
• Experience of Catering

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act and will require a DBS check if applicable.

Employer details

Northern Lincolnshire and Goole NHS Foundation Trust, Scartho Road, Grimsby, DN33 2BA

Employer’s website: Not shown here