Bank Healthcare Support Worker | North Bristol NHS Trust

North Bristol NHS; Bristol; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading healthcare provider in Bristol is seeking a Healthcare Support Worker to join their collaborative bank. This role involves providing personal care to patients, supporting nursing staff, and maintaining a compassionate environment. Candidates should have relevant healthcare experience and GCSEs in English and Math. The position requires the ability to work flexible shifts and complete a five-day induction. Join a team committed to delivering exceptional care to the community.

Qualifications

• At least 6 months of experience in a healthcare setting within the past 12 months.
• Completion of first placement for student nurses.

Responsibilities

• Support nursing staff in providing basic patient care.
• Assist patients with personal hygiene and mobility.
• Contribute to accurate documentation for patient care.
• Ensure the environment is clean and comfortable for patients.

Skills

Healthcare experience

Personal care

Communication

Education

GCSEs in English & Math

Job description

Overview

Are you a Healthcare Support Worker wanting to work in the South West’s largest hospitals, in a role with full flexibility? Join our Bank!

Collaborative Bank – We are excited to announce that we are part of a collaborative bank with North Bristol Trust (NBT). If you are currently working as a bank staff member at either UHBW or NBT, you do not need to apply for a bank role with the other trust. Successful candidates will be able to book shifts across both Trusts.

A Healthcare Support Worker (HCSW) is a core member of the team delivering personal care to patients and supporting registered practitioners to deliver high quality, compassionate care. You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the registered healthcare practitioner. Your role is to provide compassionate care, to agreed quality standards and in accordance with Trust values.

Please note, you will be expected to do 5 days of induction within a week period. If successful, you will be employed on a zero hour agreement and on occasions you will be required to work between our Bristol and Weston sites.

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services. North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Responsibilities

Nursing Care

• Support Registered nursing/ midwifery staff in the provision of basic nursing care to patients by assisting patients to maximise their independence with:
• Personal Hygiene
• Diet & Fluids
• Dressing
• Toileting, including emptying and changing urine drainage bags according to Trust procedures
• Mobilising, regaining independence
• Rest & Sleep
• Help to promote and maintain a clean and comfortable environment on the ward/department, which meets the needs of patients, their relatives/carers and friends.
• Contribute to accurate written and computerized documentation relevant to patient care ensuring confidentiality of patient information at all times e.g. fluid charts, food charts and care plans, recording of height and weight.
• Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation, maintaining privacy and dignity at all times. Chaperone patients during intimate procedures as required.
• Escort non-acute patients who do not have treatment in progress and/or their relatives/carers to other departments within the Trust and other hospitals within the locality.
• Be aware of the importance of good health and the health education needs of patients which are identified within individual care plans.
• Ensure courtesy and respect is shown at all times.

Qualifications and Expectations

• Have at least 6 months experience working in a healthcare setting within the past 12 months OR are a Student Nurse, having completed your first placement (please ensure this is documented in your application).
• GCSE A*- C (grade 4 and above) in English & Math or equivalent.
• Be able to work a minimum of 2 shifts, in a rolling 4 month period and remain compliant with all essential training, to remain in post.
• Be available to undertake 5 days of induction within a week period.
• If successful, you will be employed on a zero hour agreement and may be required to work between Bristol and Weston sites.

Important: This advert closes on Wednesday 17 Sep 2025.