A bank Healthcare Support Worker post with Spectrum Community Health CIC, working in the healthcare team at HMP Liverpool, a Category B local prison. The work covers medication safety, primary care clinics such as phlebotomy and ECGs, observations for patients detoxing, and health assessments for new arrivals. Shifts are booked through the bank portal, and the post works alongside registered nurses in a prison setting. An NVQ Level 3, Care Certificate or final-year nursing studies are accepted for entry.
What the job involves
- Assist with medication rounds, including controlled drugs verification checks and managing patient access to medication hatches
- Run primary care clinics including phlebotomy, ECGs, smoking cessation reviews and sexual health screenings
- Support patients through detoxification alongside registered nurses, completing regular clinical observations and assessments
- Register new arrivals in reception, take baseline observations and score clinical assessments to identify immediate health needs
- Deliver dry blood spot testing across the site as part of a blood-borne virus elimination programme
- Deliver personal care and tailored social care packages on the enhanced primary care unit
- Complete welfare checks and wing-based reviews
- Provide social care for patients on the inpatient unit
Qualifications
- NVQ Level 3 in Health and Social Care or equivalent experience
- NHS Care Certificate or relevant clinical experience (alternative route)
- Final-year Registered Nursing degree student (alternative route)
Experience
- Experience of working with people with complex health needs in a health or social care setting
- Experience of nursing practice and clinical procedures
- Knowledge of nursing standards gained through qualification or equivalent experience
- Understanding and application of confidentiality
Skills & knowledge
- Knowledge of primary care, mental health and addiction support, and ability to work across these under supervision
- Well-developed verbal and written communication skills
- Effective interpersonal skills and ability to work alone and as part of a team, managing conflict
- Problem solving, initiative, adaptability and resilience
- Ability to complete tasks under delegated responsibility and escalating concerns to senior clinical staff
- Promote and support patients to manage their own mental and physical needs
Nice to have
- Knowledge or experience of working in a prison or secured environment
- Previous experience of using mental health services or caring for someone who has
- Experience of working in a multidisciplinary team
- Experience in accident and emergency or responding to emergency situations
- Good patient assessment skills, including signs and symptoms of mental and physical disorders
- Phlebotomy procedures, ECG ability, and simple wound care or management of long-term conditions
- Experience using SystmOne
- Knowledge of nursing procedures and practices
What’s offered
- NHS Pension
- Up to 33 days annual leave plus an additional day off
- Welcome payment for some posts
- Refer a friend scheme
- Training and development opportunities
- Flexible working
- Access to Employee Assistance and Health and Wellbeing programmes
- Enhanced rates for weekends, nights and bank holidays