Bank Healthcare Assistant - Hitchin

Colonial Group; Hitchin; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

£13.21 base rate with Location Allow.

Location Allowance

Health Cash Plan

Employee Assistance Programme (EAP)

Company Pension

Group life assurance

Eye voucher scheme

Free parking

Job summary

Brainkind Stagenhoe in Hitchin, Hertfordshire, is looking for a Healthcare Assistant to support neurological care clients. A focus on rehabilitation goals, personal care, and compassionate, patient-centered support is essential.

Role requires teamwork, reliable transport, and the ability to work across shifts. The company offers training, benefits, and a supportive environment.

Qualifications

• Proven experience of working within a team.
• Care delivery experience.
• Willing to provide personal care.
• Good communication skills.
• Numeracy and literacy skills.
• IT skills including accessing and using the internet, email and Word.

Responsibilities

• Working with other team members to ensure optimum cognitive, social, emotional, physical, and functional recovery.
• Carrying out personal care duties with close supervision and making judgements involving straightforward facts or situations.
• Monitoring the physical and emotional well-being of all clients in order to be aware of changes and to alert senior colleagues, as necessary.
• Assisting in maintaining morale of clients by communication and contact – achieved by talking and working with them.
• Ensuring accurate reporting and documentation.
• Reviewing and making suggestions to enhance the individuals’ experience. Challenging practice as appropriate and supporting junior and new staff.
• Promoting choice in the delivery of care and support. Enabling concerns and complaints to be raised freely by the individual and/or their representatives.
• Supporting service users to have their views and experiences considered in the way the service is provided and delivered
• Facilitating the safe and smooth running of the Service, the post holder is expected to maintain a safe working environment, maintain service user confidentiality, and occasionally taking on reasonable additional tasks
• For an insight in to what the role would entail please watch our video detailing a Day in the Life of one of our Support Workers at Brainkind: Working at Brainkind: A day in the life - Millie

Skills

Teamwork

Communication

Numeracy

Literacy

Personal care

IT skills

Job description

Bank Healthcare Assistant DRIVER REQUIRED

please note we do not offer sponsorship for this role

Location: Hitchin, SG4 8BY

We will accept part-time and full-time applicants

Pay Rate: £13.21 with a £1.27 Location Allowance (£14.48 per hour)

Why join us?

If you are passionate about providing expert and compassionate care and looking to develop in your career as a Healthcare Assistant in the field of Neurological care, Brainkind Stagenhoe has an amazing opportunity for you!

About us:

Stagenhoe is a Brainkind specialist neurological care centre based in Hertfordshire, caring for people aged 18 and over a range of neurological conditions. At Stagenhoe, we provide the care people need to optimise their health and wellbeing, maximise their independence and support their emotional and social needs.

Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support and help improve the lives of people with a neurological condition or brain injury.

Due to the nature of the location, you must have your own transport. We cannot offer sponsorship for this role.

About the role:

• Working with other team members to ensure optimum cognitive, social, emotional, physical, and functional recovery. Ensuring that rehabilitation goals, strategies and procedures are implemented and reinforced
• Carrying out personal care duties with close supervision and making judgements involving straightforward facts or situations
• Monitoring the physical and emotional well-being of all clients in order to be aware of changes and to alert senior colleagues, as necessary. Assisting in maintaining morale of clients by communication and contact – achieved by talking and working with them
• Ensuring accurate reporting and documentation
• Reviewing and making suggestions to enhance the individuals’ experience. Challenging practice as appropriate and supporting junior and new staff
• Promoting choice in the delivery of care and support. Enabling concerns and complaints to be raised freely by the individual and/or their representatives.
• Supporting service users to have their views and experiences considered in the way the service is provided and delivered
• Facilitating the safe and smooth running of the Service, the post holder is expected to maintain a safe working environment, maintain service user confidentiality, and occasionally taking on reasonable additional tasks
• For an insight in to what the role would entail please watch our video detailing a Day in the Life of one of our Support Workers at Brainkind: Working at Brainkind: A day in the life - Millie

About you:

• Proven experience of working within a team
• Care delivery experience
• Willing to provide personal care
• Good communication skills
• Numeracy and literacy skills
• IT skills including accessing and using the internet, email and word

Rewards:

You can look forward to excellent benefits including:

• £13.21 with a £1.27 Location Allowance (£14.48 per hour)
• 33 Days AL
• Buy/Sell up to 5 days AL each year
• Health Cash Plan
• Access to our Employee Assistance Programme (EAP)
• Excellent training and support
• Company Pension
• Group life assurance
• Eye voucher scheme
• Long service and staff awards
• Free parking

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.