Bank Health Care Assistant

Integrated Care System; Weston-super-Mare; On-site; GBP 21,000 - 25,000; Full time

Job summary

A leading hospice in Weston-super-Mare seeks a Bank Health Care Assistant to deliver compassionate care within our Day Hospice program. The role involves collaboration with a multi-disciplinary team and supporting patients with life-limiting conditions through tailored care plans and a focus on community well-being. Join a dedicated team committed to inclusivity and high standards of care.

Benefits

Contributory pension/NHS transferable

Employee Assistance programme

Subsidised bus travel

Supportive team environment

Qualifications

• Two years experience in a care environment.
• NHS transferable pension contribution.
• Good numeracy, literacy and IT skills.

Responsibilities

• Provide clinical care and assistance to palliative patients.
• Encourage patients' self-ownership of their needs.
• Participate in multi-disciplinary team meetings.

Skills

Interpersonal skills

Empathy

Teamwork

Organisational skills

Flexibility

Education

Level 2 qualification/apprenticeship in health and social care

Qualification in palliative care

Job description

The bank hoursavailable will primarily be working within our Day Hospice programme, carryingout care to palliative patients, liaising and referring to other members of theMulti-Disciplinary Team or Primary Care services where necessary. Working with otherhealthcare assistants and volunteers in the immediate Day Hospice team, thepost holder will have great communication and an ability to undertakeadministration linked to the service.The post holder will join our clinical bank providing cover and serviceto our Inpatient Unit, Community Nursing team or Allied Health Professionalteam.

Main duties of the job

Main Duties and Responsibilities:

Encourage patients self-ownership of their physical, emotional,spiritual and social needs.

Ensure that the rights and choices of individuals are actively promotedand supported and their beliefs and preferences are appropriately acknowledged.

Contribute to an inclusive culture where employees and volunteers feelvalued and included, regardless of their differences. Encourage opencommunication, respect for diverse perspectives, and a commitment to fairnessand equity.

Provide appropriate clinical care and assistance.

Qualifications and Skills:

A nationally recognised qualification/apprenticeship in health and social care at level 2 or above or the equivalent level of knowledge

Experience of working in a health or social care setting

Numeracy, literacy and IT skills at a functioning level

Ability to work as a team member in multi professional setting

Ability to adapt skills to a palliative care setting

What we can offer in return:

Contributory pension/NHS transferable

Employee Assistance programme

Subsidised bus travel with First Bus CommuterTravel Club

A wonderful team working environment

About us

Weston Hospicecare is an independent hospice with a dedicated multi-professional team working alongside trained volunteers who are committed to providing holistic care for local people living with life-limiting illnesses and their families.

An exciting opportunity has arisen for a Bank Health Care Assistant to join our Clinical Bank.

Job responsibilities

Job Description and Person SpecificationJob Title Healthcare Assistant Day ServicesLine Manager Day Services ManagerProfessionally Accountable to Director of Patient ServicesJOB PURPOSE:Planning, co-ordination, implementation & evaluation of the Day Hospice service.Support, with others, volunteers within Day Hospice.Encourage patients self-ownership of their physical, emotional, spiritual and social needs.Ensure that the rights and choices of individuals are actively promoted and supported andtheir beliefs and preferences are appropriately acknowledged.Contribute to an inclusive culture where employees and volunteers feel valued andincluded, regardless of their differences. Encourage open communication, respect fordiverse perspectives, and a commitment to fairness and equity.RESPONSIBILITIES ClinicalProvide planned care for individual patients with the support of the Senior Health CareAssistantRole model the values of the hospice at all times and contribute to a positive team culture.Achieve a relaxed and informal situation in which to enable the patient and theirfamily - carers adequate time to discuss anxieties and problems.Have the ability to monitor the patients condition and record findings accurately and reportthe patients condition and progress both verbally and in writing.Recognise changes in patients conditions and take the appropriate action.Assist the multi-disciplinary team with the manual handling, transfer and mobility ofpatients.Support patients and carers to manage loss and change.Assist in ensuring safe practices at all times in accordance with the Health and Safety atWork Act maintaining high standards of care for patients.Promote health education with patients and their carers.Participate in the multi-disciplinary team meeting including the planning, delivery andevaluation of patient care.Maintain accurate electronic patient recordsReport and record all accidents, incidents and complaints.Work within the limits of own competence and responsibility and ask for help as necessary.Personal ResponsibilitiesLight physical effort is required and sometimes moderate is needed, eg carryingequipment.Maintain effective communications and good working relationships with professionalcolleagues, patients and relatives, staff, volunteers and work colleagues.Participate in relevant internal meetings as requested.Report and record all accidents and refer any incidents or complaints to the line manager.Educational ResponsibilitiesParticipate in the orientation and development of new volunteers.To keep up-to-date on legal, health and safety and insurance requirements anddevelopments to safe guard Weston Hospicecare, our volunteers and service users.Undertake training to maintain current skills.Keep up-to-date with statutory and mandatory or other in service training.Keep up-to-date with current practice and legislation.Maintain and extend personal knowledge and expertise in all aspects of the role and toshare information.Professional ResponsibilitiesComply with the policies and procedures of Weston Hospicecare.Maintain confidentiality.Be familiar with fire, emergency and safety regulations, ensuring attendance as statutoryupdates.Participate in the performance review process.Maintain a smart, professional appearance at all times in line with hospice policy.Maintain a responsible attitude toward economy and acre of equipment and otherresources.Health and SafetyUnder the provision of the Health and Safety at Work Act 1974, it is the duty of every employee To take reasonable care of themselves and others at workTo co-operate with the hospice as far as is necessary to enable them to carry out their legaldutyNot to intentionally or recklessly interfere with anything provided, including personal,protective equipment for health and safety or welfare at workWeston Hospicecare operates an In-house NO SMOKING policy for staff.Data ProtectionYou are required to control and process data held on computer. This must be undertakenlawfully in compliance with the UKs GDPR and Data Protection Act. Breaches of confidentialityin relation to confidential, personal or sensitive data will result in disciplinary action, which mayinclude dismissal.Scope of the Job DescriptionThis job description reflects the immediate requirements and objectives of this post. It is not anexhaustive list of the duties, but gives a general indication of work undertaken which may varyin detail in the light of changing demands and priorities. Substantive changes will be carriedout in consultation with the post holder.This job description is subject to periodic review and amendment

Person Specification

Organisational skills & Special Knowledge

• Work within own limitations and recognise when support is needed
• Flexible, reliable and good timekeeping skills
• Good organisational skills
• Care Quality Commission Regulations
• Data Protection
• Up to date knowledge of clinical aspects of palliative care
• Statutory Requirements and Regulations

Experience

• Two years experience of working in a care environment
• Numeracy, literacy and IT skills at a functioning level
• Demonstrate an understanding and appreciation of palliative care
• Ability to work as a team member in multi professional setting
• Ability to prioritise own work
• Ability to adapt skills to a palliative care setting
• Personal sensitivity, ability to react to stress in others and to oneself
• Empathetic approach with good interpersonal skills
• Ability to take part in reflective practice and clinical supervision
• activities
• Experience of working with terminally ill/palliative care patients
• Knowledge of the pressures that exist for patients & families who are
• living with a life limiting condition
• Experience of working with distressed patients and their families &
• Experience of working with volunteers

Other Requirements

• Physical ability to use appropriate moving and handling techniques
• and equipment
• Able to maintain high standards of care
• Reliable
• Physically and mentally resilient to deal with the demands of the role
• Enthusiastic and passionate about working in palliative care
• Respond actively and positively to change
• Self-motivated
• Ability to work flexibly to meet changing circumstances
• Commitment to ongoing learning and development
• Flexibility on working hours

Qualifications

• Nationally recognised qualification/apprenticeship in health & social
• care at level 2 or above or the equivalent level of knowledge and
• skills gained through relevant experience matching the professional
• skills required within the job description.
• Qualification in palliative care

Communication and people skills

• written and verbal
• Sensitive communication and listening skills
• Ability to maintain a professional attitude
• Able to work effectively as part of a team
• Basic IT skills
• Experience of using an electronic patient record system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.