Bank HCA Band 3 | Mid and South Essex NHS Foundation Trust

Southend University Hospital NHS Trust; Castle Point; On-site; GBP 18,000 - 24,000; Full time

Job summary

A UK healthcare provider is seeking a Health Care Assistant to support patients by providing personal care, implementing care plans, and ensuring effective communication within a multidisciplinary team. Ideal candidates will demonstrate strong interpersonal skills and a commitment to improving patient well-being. The role offers a chance to develop skills in a supportive environment.

Qualifications

• Experience in a healthcare setting is preferred.
• Ability to work collaboratively in a team.
• Competence in providing personal care to patients.

Responsibilities

• Assist patients with personal hygiene and daily activities.
• Implement patient care plans under supervision.
• Maintain accurate records of patient care and observations.

Skills

Communication skills

Teamwork

Patient care

Job description

Overview

The Health Care assistant will function as part of the multi-disciplinary team within the ward or department to provide a seamless service & high-quality care to patients under the direct supervision of a Registered Nurse. The HCA is expected to undertake care to meet the needs of the patients under the supervision of a qualified nurse, working within the Trust’s policies and procedures and the philosophy of the ward. Working collaboratively as part of the ward team. It is expected that the Health Care Assistant will continue to develop their own capabilities and knowledge of nursing tasks in line with the Trust’s career pathway.

Responsibilities

• At all times maintain the dignity and respect of patients
• Maintain excellent communication with patients, relatives, and members of the MDT regarding all aspects of care demonstrating a variety of communications skills in accordance with the client group
• Implement patient care plans as instructed by a Registered Nurse
• Assist in the admission process by accurately recording patient’s demographic details
• To assist patients with personal and oral hygiene as instructed
• To assist patients with eating and drinking
• Monitoring and accurate recording of dietary and fluid intake appropriately reporting any abnormalities to the nurse in charge
• Enable patients to access appropriate toilet facilities, collecting and disposing of body
• Testing blood sugars, urine and stool specimens & accurately record results
• Obtain specimens & process specimens to the laboratory
• Able to prepare equipment for aseptic procedures as instructed
• Complete competencies and assist in Procedure clinics
• Under the supervision of a qualified nurse, support patients undergoing clinical procedures ensuring their dignity, respect, comfort, and safety
• Undertake equipment safety checks

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities. Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers. Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Communication

Maintain excellent communication with patients, relatives and members of the MDT regarding all aspects of care demonstrating a variety of communication skills in accordance with the client group. To answer telephone calls in a professional manner as per Trust guidance, taking full information and caller details to ensure accurate escalation to the appropriate person.

Note: Please see attached JD for full Job Description

Advert closes on Friday 19 Sep 2025