Bank Front of House Team Member

Nuffield Health; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

Nuffield Health is seeking a Bank Front of House Team Member for the Friern Barnet Fitness and Wellbeing Centre. This role involves providing exceptional customer service and supporting the smooth operation of the reception. You'll greet visitors warmly, answer queries, and maintain a relaxing environment while showing great communication skills. Flexible working hours allow you to contribute ad-hoc, fitting both business needs and your availability.

Benefits

Discounted gym membership at £25.00 a month

Access to Pension Scheme

Holiday in line with the Working Time Directive

Qualifications

• Great communication skills, both face-to-face and over the phone.
• Basic computer skills including Word and Excel.
• Ability to swim to a high standard.

Responsibilities

• Provide exceptional customer service to all visitors.
• Support reception operations and ensure attention to detail.
• Help create a friendly and professional environment.

Skills

Communication

Customer Service

Empathy

Flexibility

Tools

Word

Excel

Job description

Bank Front of House Team Member
Friern Barnet FWC | Front of House | Bank | Ad Hoc
Up to £12.82 per hour

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our Friern Barnet Fitness and Wellbeing centre, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

Provide exceptional and efficient customer service to everyone who visits our club

Support the smooth running of our reception, including demonstrating attention to detail and initiative

Help us create a friendly, relaxing and professional environment

Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued

Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

About the company

Nuffield Health is the United Kingdom's largest healthcare charity.

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