Bank Driver - Kendal OOH

Cumbria Health; Kendal; On-site; GBP 17,000 - 22,000; Part time

Job summary

Cumbria Health is seeking a Bank Driver to support our Out of Hours operational team, transporting clinicians to patient visits and providing on-site support to ensure responsive care across Cumbria.

Shifts cover evenings, nights, weekends and bank holidays. You will work with clinicians, the Control Room and colleagues in a fast-paced, patient-focused environment, upholding our values and safeguarding service quality.

Qualifications

• Full driving licence required.
• Maths and English grade C or equivalent required.
• Advanced driving qualification preferred.

Responsibilities

• Provide a professional driving service for medical personnel to patient visits.
• Work as part of a multidisciplinary team at Cumbria Health bases.
• Follow driver authorisation requirements and DVLA guidance for older drivers.
• Maintain vehicle and equipment, ensure safe operation and communication with control room.
• Support clinicians and control room with effective handovers and incident response.

Skills

Calm telephone manner

Accurate data recording

GDPR / confidentiality

Team player

Knowledge of local area

Navigation systems

Education

Maths and English grade C or equivalent

Advanced driving qualification

Full driving licence

Job description

This is an exciting opportunity to join our Out of Hours operational team, supporting the delivery of urgent primary care services across Cumbria.

As a Bank Driver, you'll safely transport clinicians to patient visits and provide operational support to help ensure responsive patient care within the community. You'll work closely with clinicians, the Control Room and operational colleagues to support the effective running of the service.

This is a flexible bank role, providing cover for annual leave, sickness and periods of increased demand. Shifts are available across evenings, nights, weekends and bank holidays.

We're looking for someone who:

• Holds a full UK driving licence and is a safe, reliable driver.
• Has good communication and interpersonal skills.
• Works well as part of a team in a fast-paced environment.
• Is calm, professional and adaptable.
• Can work independently while maintaining effective communication.
• Is confident using mobile technology and digital systems.
• Is committed to delivering a high-quality service and supporting patient care.

Closing Date: 21/10/2026

Please notethat we are unable to offer an Employer Sponsored Visa for this role.

Main duties of the job

To provide a professional driving service for medical personnel travelling to meet the needs of patients requiring Out Of Hours medical attention. The post holder will work as part of a multi-disciplinary team situated at one of Cumbria Healths bases in Cumbria.

All staff are expected to work to Cumbria Health Values:

• Clinically focused - Everything every one of us does is for the patient
• Responsive - We listen and we respond quickly in a patient focussed way
• One Team - We work together to provide a high quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts
• High Standards - We provide skilled professionals working to the highest standards who are passionate about improving patient care
• Communities- Connecting and engaging to meet local needs
• Growth & Sustainability- with our strong roots we will continue to thrive and grow

About us

Cumbria Health places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).

We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.

Working for Cumbria Health can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.

Listen to your heart. Have the work life balance you'd love.

Job responsibilities

Thislist of duties and responsibilities, which follows, represents the broadrange of tasks which may be required to be undertaken either routinely orperiodically. This list is notexhaustive and the role may include additional duties which are not listedhere.

1.Ensureyou are fit to drive and meet all driver authorisation requirementsthroughout your employment. In line with the DVLAs guidance for drivers 70and over Cumbria Health will require any applicant who meets this criteria toundergo a driver medical/sight test (DVLA Standard) as part of the recruitment process.

2.Readand be fully aware of the content of the Driver Handbook.

3.Maintainfull responsibility for the vehicle, contents and passengers whilst on duty.

4.Ensureall technology is fully functioning and fully charged at the start of shiftregularly checking the items are stored safely, charged and updated wherenecessary.

5.Carryout thorough pre-shift checks, equipment checks and restock if required.

6.Assistin the set-up of the clinical rooms at the beginning of shift ifrequired. You may also be required tocheck the rooms at the end of shift and ensure Cumbria Health equipment hasbeen returned to store.

7.Drivethe doctor, nurse practitioner or nurse to home visits, meeting the needs ofpatients in the out-of-hours period.

8.Ensurethe rules of the road are followed, utilising all available vehicle andTomTom systems, to ensure safe driving is maintained throughout.

9.Duringshift answer and make calls to the control room by various communicationmethods, always remember the legal position whilst driving.

10. Assist in completing patient contactforms where applicable for control and doctor, nurse practitioner or nurse inthe event of technology failure.

11. Assist the clinician as andwhennecessary including assisting with equipment, chaperoning (as per policy),communications with control.

12. Alerting Emergency Services in theevent of an emergency, following guidance from the clinician.

13. Monitor the prescription pad for thevehicle following the Cumbria Health Prescription guidance. You may also be required to assist in thetopping up and management of printer prescriptions following guidance.

14.Assistin the transfer, countersigning and transport of Controlled Drugs.

15. Ensure effective handover with theoncoming shift (incl. driving colleagues, clinicians and control roomsupervisor).

16.Carryout post-shift checks and restock if required.

17.Followup Left Equipment when not required for visits.

18. Ensure clear and concisecommunications with your Team Leader are maintained through variouscommunication methods including where appropriate the site communicationslog.

19. During shift, after consultation withthe control room Supervisor, travel and work across the County wherever andwhenever needed to meet the demands of the service.

20. Assist the team Leader in the day today management and maintenance of the base.

21. Regularly log onto your Cumbria Healthemail account and familiarise yourself with the Cumbria Health website (inparticular the Staff Section).

22. To carry out any other reasonableduties in departments/locations as and whenrequired, subject to training and capabilities.

23. Toadhere to all CUMBRIA HEALTH Policies and Procedures.

24. Participate and ensure own on-goingdevelopment, maintaining compliance for mandatory training.

25. To maintain a high level of confidentialityand comply with the Data Protection Act. Be aware of the nature of information dealt with and work in a mannerwhich ensures confidentiality and security at all times.

26. Undertake any other activities deemedappropriate and necessary by the organisation.

Qualifications

• Full driving licence
• Maths and English grade C or equivalent
• Advanced driving qualification

Skills and Aptitudes

• Calm and confident telephone manner
• Ability to record information quickly and
• accurately
• Experience of following guidelines and working
• protocols in a professional manner
• Confidence to work within a multidisciplinary
• team fostering positive working relationships
• with a variety of individuals from Cumbria
• Health and other agencies.
• Ability to work as part of a team and as a lone
• worker when necessary

Knowledge

• Experienced and competent driver
• Experience of vehicle checks, vehicle
• management, basic knowledge of car
• maintenance
• Basic computer skills and the confidence to use
• or learn the use of new technologies
• General knowledge of the local area
• Experience of driving automatic
• vehicles
• Good understanding of navigation
• systems (both inbuilt or
• supplementary sat navs)
• Understanding of tracking systems
• Understanding of job order systems
• e.g. fleet systems

Other requirements

• Full driving licence for manual vehicles
• Understanding of GDPR and importance of confidentiality
• Must be available to work unsocial hours, including nights, weekends and festive periods at late notice as well as planned
• Caring individual with a desire to help
• Friendly team player
• Flexibility and motivation to adapt to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.