Bank Contract - Receptionist

Horder Healthcare; Crowborough; Hybrid; GBP 10,000 - 40,000; Part time

Job summary

A healthcare provider in Crowborough seeks a Guest Services Assistant to provide outstanding service as the first point of contact. You will handle a variety of tasks in a dynamic environment, ensuring excellent patient experiences. This role requires strong communication skills and the ability to work effectively in a team. The position offers flexibility with zero-hours contracts and competitive pay.

Qualifications

• Warm, professional demeanor with strong communication skills.
• Ability to manage various tasks with attention to detail.
• Experience in a customer service environment.

Responsibilities

• Be the first point of contact for patients and visitors.
• Handle switchboard enquiries and check in patients.
• Coordinate with clinical teams to ensure smooth operations.

Skills

Outstanding customer service

Telephone and face-to-face communication

IT proficiency

Organizational skills

Job description

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Bank Contract - Receptionist, Crowborough

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Client:

Location:

Crowborough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

44622b4f3376

Job Views:

4

Posted:

01.08.2025

Expiry Date:

15.09.2025

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Job Description:

Description

Are you warm, professional, and thrive in a role where no two days are the same? We are looking for a friendly and capable Guest Services Assistant (Reception) to join our welcoming front-of-house team at The Horder Centre, Crowborough.

In this dynamic and flexible bank/zero-hours role, you’ll be the first point of contact for our patients and visitors, ensuring they receive a 5-star experience. From handling switchboard enquiries to checking in patients and coordinating with clinical teams, you’ll play a central part in delivering exceptional service and supporting smooth patient journeys.

Location: The Horder Centre, Crowborough
Contract Type: Bank / Zero-Hours
Shifts Available: Between 6:30 am – 8:00 pm, Monday to Sunday
Rate: From£12.21 per hour

About you:

Passionate about delivering outstanding customer service.

Skilled in handling telephone and face-to-face interactions with professionalism and empathy.

Proficient in using IT systems and confident learning new technologies.

Organised, reliable, and able to manage a variety of tasks with attention to detail.

A great communicator who thrives in a team-focused environment.

Aligned with our core values: Caring, Friendly, Quality, Integrity, and Pride.

Right to work in the UK

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare.

At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristicsby applicable law.

In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.