Bank Clinical Support Worker - Bladder and Bowel

Clch; Watford; Presencial; GBP 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

Central London Community Healthcare (CLCH) is seeking a motivated Bank Clinical Support Worker for the Adult Bladder & Bowel Care Service in Watford. You will work alongside registered nurses to support continence care, promote independence and dignity, and assist in training others.

Applicants must hold a valid UK driving licence and have access to a car for business use. This bank position offers flexible hours across 37.5 per week and requires commitment to patient-centered community care.

Formación

• Solid communication and interpersonal skills.
• Ability to work in a team within a community health setting.
• Good numeracy and basic IT skills for record-keeping.

Responsabilidades

• Conduct continence assessments and bladder scanning as needed.
• Support patients in their homes and care settings.
• Provide education to patients, carers and care staff on continence care.
• Assist in bladder and bowel care training for staff.
• Record patient data accurately and report changes to nurses.

Conocimientos

Communication skills

Teamwork

Numeracy

Documentation

Educación

Care certificate

QVCF Level 3 Health and Wellbeing

English & Maths GCSE

Herramientas

Microsoft Office

Descripción del empleo

Putting community at the heart of everything we do.

Proud to be a prospective advanced foundation trust, CLCH is one of the largest community healthcare providers in the country, employing more than 4,500 staff and caring for more than four million people across London and Hertfordshire. We believe in working together to give children a better start and adults greater independence. Our diverse team of professionals supports patients at every stage of their lives, from health visiting for newborn babies to community nursing, stroke rehabilitation, and palliative care.

By joining CLCH, you will be part of a dynamic and supportive team that values innovation, compassion, and excellence. We offer a range of exciting career opportunities and are committed to your professional development and well-being.

To join us and help make a real difference in the communities we work in, browse our latest jobs and opportunities below.

Bank Clinical Support Worker - Bladder and Bowel

Band 4

Main area Bank Clinical Support Worker - Bladder and Bowel Grade Band 4 Contract Bank Hours

• Full time
• Part time
• Flexible working
• Other

37.5 hours per week (Bank) Job ref 824-BANK-LIT1626

Site BRE Building 16, BRE Science Park Town Watford Salary £15.25 Basic pay + HCAS + 12.07% Holiday pay Salary period Hourly Closing 25/11/2026 23:59

Welcome to Central London Community Healthcare (CLCH)

At CLCH, we provide high-quality community healthcare across Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster, Hillingdon, Sutton and Kingston, as well as Hertfordshire. We bring care closer to home for the diverse communities we serve.

Our services reach people at every stage of life, and our colleagues share a common purpose: delivering compassionate, inclusive care that makes a meaningful difference to patients, families and communities.

Recognised as a Good provider by the Care Quality Commission and celebrated among the top NHS employers, we are united by a shared passion: empowering our community health professionals to deliver care that truly makes a difference.

We want CLCH to be a place where everyone feels respected, valued and able to thrive. Fairness, kindness and inclusion are at the heart of our culture. Guided by the NHS People Promise and our commitment to equality, diversity and inclusion, we are creating a workplace where colleagues feel supported, have a voice and are encouraged to reach their full potential.

Together, we are building a caring and inclusive community where the support we show each other is reflected in the care we provide every day.

Job overview

Join Our Specialist Bladder & Bowel Care Team!

We are looking for a motivated, compassionate and enthusiastic individual to join our Adult Bladder & Bowel Care Service as a Bank employee.

This is an excellent opportunity to become part of a dedicated specialist team, providing high-quality, patient-centred care to individuals experiencing bladder and bowel dysfunction.

Working alongside experienced registered nurses, you will play an important role in supporting patients to manage their continence needs, promoting independence, dignity and improving their overall quality of life.

As this is a community-based role, there is a requirement to hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Main duties of the job

As a member of our specialist team, your responsibilities will include:

• Patient Assessment and Care: Undertake continence assessments, including bladder scanning and urine testing where clinically indicated, supporting patients in their own homes and residential, nursing and care homes.
• Continence Management: Support patients with bladder and bowel dysfunction, providing appropriate care and guidance in line with agreed service protocols and clinical standards.
• Patient and Carer Education: Provide practical advice and training to patients, families, carers and care home staff on continence promotion and effective incontinence management.
• Training and Development: Work alongside registered nurses to support the delivery of bladder and bowel care training to Trust staff and other healthcare professionals.
• Clinical Support: Assess identified patients' continence needs under the direction of registered nurses, ensuring any changes or concerns regarding their condition are promptly reported.
• Promoting Patient Safety: Deliver care within your level of competence, following Trust policies and procedures, and promptly reporting any incidents or concerns to the registered nursing team.
• Health Promotion: Participate in bladder and bowel health promotion activities, supporting patients to maintain their independence, dignity and wellbeing.

Working for our organisation

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring skill, compassion and dedication to the people and communities who depend on us.

At the heart of who we are is a simple belief: when we work together, we can help people move forward in ways that truly matter.

From supporting children as they take their first steps to helping adults rebuild strength, confidence and independence, we are there through some of life’s most important moments. Our services span health visiting, community nursing, rehabilitation, palliative care and much more.

Joining Central London Community Healthcare means becoming part of a supportive and inclusive community where your contribution is valued and your ideas are welcomed.

Your development matters. Your wellbeing matters. Your voice matters. We invest in our people, support career development and offer a competitive employment package to help you thrive professionally and personally.

Come and build your future with us, while helping others build theirs.

Detailed job description and main responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.

Person specification

Education/Qualification

• Willingness to undertake training relevant to the post.
• Has undertaken The Care certificate Programme, or willingness to undertake the Care certificate programme
• Higher Professional Diploma in Health and Wellbeing (NVQ/QCF – Level 3) or a recognized equivalent course
• GCSE grade A-C or equivalent in English and Maths.

Experience

• Experience of working in a health or social care setting
• Experience of working in a community setting
• Experience of working as part of a team
• Experience with the use of Microsoft Office and a variety of databases
• Experience with the NHS patient information database (System One).
• Previous experience in bladder and bowel dysfunction.
• Previous experience in completing continence assessments.
• Previous experience in bladder scanning.
• Previous experience of assessing, fitting, and managing continence aids.

Skills and Knowledge

• Knowledge of NHS
• Demonstrate an acceptable level of numeracy and literacy.
• An awareness of risk management.
• Knowledge of multi-agency services available and processes for referral
• Knowledge of the effects of the ageing process and the needs of vulnerable adults in relation to their health and well-being
• Excellent communication skills and ability to build effective relationships.
• Self-management skills-managing time and workload
• Ability to work in a team and to supervise, support and educate others.
• Ability to analyze, interpret and record data in a clear, and succinct manner.
• Good analytical and problem-solving skills.
• To be able to promote the work of the team across the Trust.
• Excellent oral and written communication and presentation skills
• Effective interpersonal, influencing and negotiating skills
• Ability to work under pressure, prioritize effectively and manage competing demands, with minimal supervision.
• Adaptable, flexible, and proactive.

Key Attributes

• As this is a community-based role, there is a requirement to hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010).
• Excellent oral and written communication and presentation skills.
• Effective interpersonal, influencing and negotiating skills.
• Ability to work under pressure, prioritise effectively and manage competing demands, with minimal supervision.
• Adaptable, flexible and proactive.

We review applications fairly and verify the information provided, including references. Please ensure your application accurately reflects your own skills, knowledge and experience.

AI may support your application, but your supporting information should be in your own words and include genuine examples. Over-reliance on AI may result in generic or inaccurate content. The use of AI during interviews is not permitted.

Vacancies may close early due to high application volumes, so please apply promptly. Only applicants who clearly demonstrate how they meet the Person Specification will be shortlisted.

Equality, Diversity and Inclusion

CLCH is proud to be a Disability Confident employer and welcomes applicants from all backgrounds. We guarantee an interview to disabled applicants who meet the essential criteria and provide reasonable adjustments throughout the recruitment process.

Learn more about our equal opportunities policy on the CLCH website.

We cannot sponsor Bank positions. However, if you already have sponsorship with another employer, you may be eligible to work up to 20 hours per week on the CLCH Bank, subject to your visa conditions.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.