Bank Clerical Officer

Integrated Care System; Berwick-upon-Tweed; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking motivated Clerical/Admin Assistants for a bank position in Berwick. Flexible hours allow you to choose when and where to work, offering a variety of duties from reception to data inputting, making it ideal for students or those with other commitments. Competitive pay rates and opportunities to enhance your career within Northumbria Healthcare are included.

Benefits

Flexible hours

Competitive pay rates

Paid annual leave

Free uniform

Access to staff wellbeing services

Opportunity to work in various departments

Qualifications

• Educated to GCSE level in three subjects including English and Mathematics.
• Experience in customer care/admin or similar roles.
• Knowledge of medical terminology preferred.

Responsibilities

• Assist in data inputting, typing, filing, and handling telephone enquiries.
• Support the general efficient running of sub-specialty offices.
• Manage patient records and other administrative duties.

Skills

Organisational Skills

Interpersonal Skills

Communication Skills

Education

GCSE or equivalent

NVQ Level 2 in customer care/admin

RSA 3/OCR or equivalent

Knowledge of Medical Terminology

ECDL

Job description

Go back Northumbria Healthcare NHS Foundation Trust

Bank Clerical Officer

The closing date is 15 July 2025

We require reliable, enthusiastic and motivated Clerical/Admin Assistants to join our bank to work in Berwick. In return we will offer

• Flexible hours; choose when and where you want to work
• Competitive pay rates; including enhanced pay for unsociable hours
• Paid annual leave
• A fast-track recruitment process if you move to a substantive role
• Opportunities to work in different wards and departments, including community, dental and specialist services
• Access to Services, such as those provided by our Staff Wellbeing Team
• Ability to book your shifts from home using our online portal
• Option to block-book shifts in a set period
• SMS notifications of shift availability
• Access to staff newsletters and bulletins
• Eligible for various local and national discounts which are available to NHS staff
• Free uniform, where applicable

Main duties of the job

We are looking for enthusiastic and motivated individuals to join our busy Bank for admin work in Berwick. Our roles vary from receptionists, ward clerks, data inputters, telephonists, administrators and many many more. The beauty of bank is that you can pick and chose where and when you wish to work and gain a greater understanding of the amazing teams in Northumbria.

Applications are invited from suitably qualified and experienced candidates who are able to use theirown initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.

We have a range on Monday-Friday day shifts as well as earlies, lates, twilight, nights and weekends. With bank you can pick and choose which shifts suit you.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job responsibilities

To assist in the general efficient running of sub-specialty offices including data inputting, transcribing, typing, filing, retrieval and storage of patient records, handling post , dealing with telephone enquiries and other admin duties.

This post is suitable for students, those who have other commitments who want to pick and chose where and when they work or for those who want to join the Northumbria NHS family.

We are keen to receive applications from individuals who can pick up shifts in Hexham as well as other areas of Northumberland and North Tyneside.

Person Specification

Qualifications

• Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
• NVQ Level 2 in customer care/admin or equivalent experience
• RSA 3/OCR (or equivalent)
• Knowledge of Medical Terminology & procedures
• ECDL

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Northumbria Healthcare NHS Foundation Trust