Bank Catering Assistant - Retail (Grade A)

AGH Solutions Ltd; Steeton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare service provider in Steeton is seeking a Catering Assistant for their onsite restaurant. You will play a vital role in serving meals to staff, patients, and visitors, providing excellent customer service. The role requires flexibility in working hours, with shifts varying from 0700-1900. Full training is provided, and applicants must be 18+. Prior experience in a similar environment is preferred but not mandatory.

Qualifications

• Previous experience working with the public/customers.
• Previous experience of working in a hospital/healthcare/care home environment.
• Knowledge of cleaning procedures.

Responsibilities

• Assist in providing catering services within the hospital.
• Communicate any problems to the Catering Supervisor.
• Work towards achieving departmental objectives.

Skills

Customer service skills

Ability to work under pressure

Teamwork

Education

GCSE Maths & English or equivalent

Food safety course level 1

Customer Service Training

Job description

Are you passionate about customer service, interested in retail and food? If so, we may just have the job for you in our onsite restaurant.

Following a major investment in our restaurant, we are now looking for additional colleagues to join our restaurant team - full training will be given.

Our Catering Assistant - Retail role is very varied, one day you could be serving breakfasts, and lunch to colleagues, patients and visitors, the next you could be assisting with hospitality for colleagues, to then making our inhouse baguettes, fruit pots or helping to place orders. The days are busy, but very varied, and rewarding.

Our restaurant is open 7 days a week, 365 days a year, so you will need to be flexible, and be able to adapt to change, our shifts vary from 0700-1900, and should you be successful in your application your shifts will be allocated on a ad-hoc basis, to cover for service demands, sickness and annual leave.

Full Training will be given, and we welcome applications from those in under represented categories. We want to make sure our colleagues are a true representative of the service users, and our local area. Training will be initially for 2 weeks Monday-Friday.

Due to the nature of this role you will need to be 18+ in order to fulfil this role.

Main duties of the job

The role of the Catering Assistant - Retail is to carry out all duties to the required standard for the provision of the catering services within the Hospital. To communicate with the Catering Supervisor and Management any problems and potential improvements in providing the service and to work to achieve departmental objectives

About us

AGH Solutions was born out of Airedale NHS Foundation Trust, a hospital and community services trust based outside Keighley, West Yorkshire.We are privileged to operate in a beautiful part of the country. The clinical services we support reach far up into the Yorkshire Dales, across the Airedale, Wharfedale and Craven patch. We are also lucky to have excellent transport links to Leeds, Bradford, Manchester and beyond. Leeds city centre is 25 minutes by train from Keighley.We provide a wide range of services, from traditional facilities management and estate maintenance, to sterile services, wheelchair engineering and procurement.Our vision is to bring you a flexible, responsive, high quality, value for money service.Our NHS heritage means we work to the values and ethics of the NHS, and to those of Airedale NHS FT specifically

Job responsibilities

For further information and full details of the role please see attached the job description and person specification.

This position is not eligible for a certificate of sponsorship.

If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation.

Person Specification

Qualifications

• GCSE Maths & English or equivalent
• Food safety course level 1
• Customer Service Training

Experience

• Previous experience working with the public/customers
• Working to schedules, procedures and deadlines
• Previous experience of working in a hospital/healthcare/care home environment
• Previous experience of complying with Health and Safety regulations

Knowledge

• Understanding of Confidentiality
• Demonstrates an understanding of Dignity and Respect
• Knowledge of cleaning procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.