Bank Caretaker

Bath and North East Somerset Council; Bath; On-site; GBP 21,000 - 26,000; Full time

Job summary

Bath and North East Somerset Council is seeking a facilities support role to co-ordinate repairs, inspect site facilities, and organise maintenance on a defined site. You will act as a point of contact for enquiries, help maintain site security, and ensure records are kept in line with council policies.

The role requires A Level and NVQ Level 3 or equivalent, practical knowledge of maintenance, and strong communication skills to liaise with staff and contractors.

Qualifications

• Educated to A Level and NVQ Level 3, or equivalent.
• Operational experience of building maintenance works.
• Experience of operational processes and procedures associated with facilities management.
• Knowledge of health and safety regulations and procedures, including COSHH requirements.
• Knowledge of maintenance and cleaning skills and techniques.
• Ability to communicate with a range of stakeholders in a professional and courteous manner.
• Ability to reprioritise tasks according to need and urgency.

Responsibilities

• Act as point of contact for enquiries and complaints about facilities, providing information and resolution or referring more complicated issues to ensure all facilities enquiries are responded to in a timely manner.
• Maintain the security of a defined site and its contents, including the operation of alarm systems, key-holding, and opening and closing in accordance with well-defined processes and local requirements.
• Conduct straightforward and routine inspections of building facilities within the site in accordance with a defined schedule, recording the condition and establishing necessary repairs, so more senior officers can make informed decisions on future required work to the facility. Complex issues identified will be escalated for assessment.
• Assist in organising and coordinating scheduled maintenance and agreed responsive repairs work as directed, so that remedial works can be undertaken efficiently. This will include allocating jobs to Council maintenance staff and communicating with external contractors to schedule works and clarify maintenance and repair requirements.
• Ensure that equipment, such as cleaning equipment and maintenance tools, are regularly maintained and in good working order so site maintenance can be upheld at all times.
• Respond to accidents and incidents ensuring that the situation is contained and escalated to senior staff where appropriate, ensuring health and safety and risk assessment processes are followed and accurate records maintained.
• Maintain and update site reports and logs so maintenance work and damage are appropriately recorded in line with site and Council policies.

Skills

A Level / NVQ Level 3

Building maintenance experience

Facilities management procedures

Health and safety knowledge (COSHH)

Maintenance and cleaning skills

Stakeholder communication

Task prioritisation

Education

A Level and NVQ Level 3 or equivalent

Job description

At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives.

To provide a range of assistance in ensuring the functionality, comfort, safety, and efficiency of Bath and North East Somerset facilities, to create a positive experience for residents, staff, and visitors. The role will co‑ordinate repairs and undertake maintenance and facility quality inspection activities for Council buildings on a specific site.

About the Role

• Act as point of contact for enquiries and complaints about facilities, providing information and resolution or referring more complicated issues to ensure all facilities enquiries are responded to in a timely manner.
• Maintain the security of a defined site and its contents, including the operation of alarm systems, key-holding, and opening and closing in accordance with well-defined processes and local requirements.
• Conduct straightforward and routine inspections of building facilities within the site in accordance with a defined schedule, recording the condition and establishing necessary repairs, so more senior officers can make informed decisions on future required work to the facility. Complex issues identified will be escalated for assessment.
• Assist in organising and coordinating scheduled maintenance and agreed responsive repairs work as directed, so that remedial works can be undertaken efficiently. This will include allocating jobs to Council maintenance staff and communicating with external contractors to schedule works and clarify maintenance and repair requirements.
• Ensure that equipment, such as cleaning equipment and maintenance tools, are regularly maintained and in good working order so site maintenance can be upheld at all times.
• Respond to accidents and incidents ensuring that the situation is contained and escalated to senior staff where appropriate, ensuring health and safety and risk assessment processes are followed and accurate records maintained.
• Maintain and update site reports and logs so maintenance work and damage are appropriately recorded in line with site and Council policies.

About You

Knowledge / Skills / Experience required

• Educated to A Level and NVQ Level 3, or equivalent.
• Operational experience of building maintenance works.
• Experience of operational processes and procedures associated with facilities management.
• Knowledge of health and safety regulations and procedures, including COSHH requirements
• Knowledge of maintenance and cleaning skills and techniques.
• Ability to communicate with a range of stakeholders in a professional and courteous manner.
• Ability to reprioritise tasks according to need and urgency.

Interview date: TBC

*Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.

About Bath and North East Somerset Council.

Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath and North East Somerset Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits

At Bath and North East Somerset Council we have one overriding purpose – to improve peoples lives. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity

We are a Disability Confident Employer – find out more at https://shorturl.at/ajrsW

The Council is committed to having a diverse and inclusive workforce. Applications for job‑share, part‑time and flexible working arrangements are welcomed and will be considered in line with business needs.

Please note that this role is subject to an Enhanced DBS Check.

Safeguarding Statement:

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.