Bank Care & Support Assistant - Empower Independence

Sanctuary Group; Lowestoft; On-site; GBP 21,600 - 26,400; Full time

Benefits offered by this job

33 days' annual leave

Occupational sick pay

Contributory pension scheme

Discounts and rewards

Health and well‑being plans

Learning and development opportunities

Job summary

Sanctuary Group is hiring a Bank Care and Support Assistant at Clover Court, Lowestoft. You will support people with learning and physical disabilities, helping them build independence and follow care plans, including personal care and safe medication management.

We offer a compassionate, community‑focused environment with flexible hours, 33 days leave pro rata, sick pay and a contributory pension. Prior care experience is welcome but not essential.

Qualifications

• You’ll provide personal care and support to disabled customers, following care plans.
• Full training and development opportunities are available.
• Safe medication management and community access support are part of the role.

Responsibilities

• Support customers with learning and physical disabilities to build independence and reach their potential
• Work as a key worker to help individuals create and follow care and support plans
• Provide personalised care, including sensitive personal care and safe medication management
• Assist customers with daily routines such as getting up, washed and dressed
• Support customers to access the community, including shops, cafés, friends and appointments
• Promote a positive culture by engaging with customers and reducing social isolation
• Help maintain a clean and comfortable environment and follow safe practices, including risk assessments
• Experience delivering personal care is helpful but not essential
• Kind, caring and compassionate nature
• Ability to work well both independently and as part of a team
• Flexible and adaptable to changing customer needs
• Strong organisational skills

Skills

Teamwork

Independence

Flexibility

Time management

IT skills

Education

NVQ Level 2 in Health and Social Care or willingness to work towards it

Tools

Microsoft Office

Job description

Sanctuary Group is hiring a Bank Care and Support Assistant at Clover Court, Lowestoft. You will support people with learning and physical disabilities, helping them build independence and follow care plans, including personal care and safe medication management.

We offer a compassionate, community‑focused environment with flexible hours, 33 days leave pro rata, sick pay and a contributory pension. Prior care experience is welcome but not essential.