Bank Care Navigator

NHS; Hull and East Yorkshire; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A leading healthcare provider is seeking enthusiastic Bank Care Navigators to support GP practices in Hull and East Yorkshire. This role offers flexible working hours and the chance to enhance your administrative skills while contributing to high-quality patient care. Candidates should ideally possess a Level 2 in Business Administration or equivalent, and have experience in an office setting, particularly within the NHS.

Benefits

Flexible working hours

Variety of locations

Supportive team environment

Development opportunities

Qualifications

• Experience of using routine administration procedures.
• Previous experience of working in an office environment.
• Previous NHS experience is a plus.

Responsibilities

• Provide essential administrative support to ensure smooth running of practice services.
• Process clinical correspondence and handle patient queries.
• Support reception and back-office functions.

Skills

Word processing to OCR 2 standard

Knowledge of Microsoft Word

Knowledge of other Microsoft packages

Customer service skills

Education

Level 2 in Business Administration / Customer Service or equivalent

Tools

SystmOne functionalities

Job description

We are looking for enthusiastic and reliable Bank Care Navigators to join our team supporting a group of busy and friendly GP practices. This is a fantastic opportunity for someone who is looking for flexible work, enjoys working in a fast-paced environment, and is passionate about supporting high-quality patient care.

Flexible working hours - choose shifts that suit your lifestyle and availability

Variety of locations - work across multiple practices within our network, gaining valuable experience

Supportive team environment - join a collaborative, professional, and patient-focused team

Opportunities for development - gain insight into general practice operations and grow your administrative skills

Main duties of the job

As a Bank Administrator, you will provide essential administrative support to ensure the smooth running of practice services. This may include tasks such as processing clinical correspondence, handling patient queries, data entry, and supporting reception and back-office functions.

Shifts are offered on an ad-hoc, flexible basis depending on service needs. Typical working hours fall between 8:00am - 20:00pm, Monday to Friday & Saturday & Sunday 09:00 - 17:00pm You may be asked to work across different GP practices in the area, so the ability to travel is desirable.

For further information, please contact Claire Garrett, Inclusio9n Health & Special Allocation Scheme Manager on 07718579595 or email [e-mail]

About us

At CHCP, we're passionate about people, we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you'll be more than just a number. Our people are our shareholders, and their thoughts and opinions are always heard;at CHCP you have a real voice.

Compassion is at the heart of our business; our colleagues work together to deliver first class healthcareto thousands of people. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.

CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the 'CHCP Perks and Rewards' link.

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on this role.

Person Specification

Qualifications

• Level 2 in Business Administration / Customer Service or equivalent knowledge and experience
• Word processing to OCR 2 standard International Computer Driving License (ICDL) or able to demonstrate appropriate level of skill

Knowledge

• Knowledge of a range of routine administration procedures
• Knowledge of Microsoft Word
• Knowledge of other Microsoft packages

Experience

• Previous experience of working in an office environment and carrying out general officer procedures
• Previous NHS experience
• Experience of using SystmOne functions
• Previous experience of working with general public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Health & Special Allocation Scheme Manager