Bank Car Parking and Security Officer

University Hospitals of North Midlands NHS Trust; Stafford; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity to join a dedicated Car Parking & Security Team at a leading NHS Trust. This role involves providing essential support in a busy environment, ensuring safety and security for patients and visitors. With a commitment to staff development and a culture of inclusion, this position offers a chance to make a significant impact in a vital service. The successful candidate will enjoy enhanced pay rates for unsociable hours and weekends, making it a rewarding opportunity for those looking to contribute to the community while developing their skills in a supportive setting.

Qualifications

• Experience in customer service is beneficial but not essential.
• Full training will be provided for the role.

Responsibilities

• Provide professional service to patients and visitors.
• Patrol the County site and address parking queries.
• Operate CCTV and manage security incidents.

Skills

Customer Service

CCTV Operation

Conflict Resolution

Patrolling

Job description

An exciting opportunity has arisen to join a busy Car Parking & Security Team within the Directorate of Estates, Facilities & PFI. The post holder will support a full range of Car Parking and Security duties within the Car Parking & Security Department at County Hospital.

Car Parking and Security operates 24 hours a day, 365 days a year. The successful candidate will support the department, assisting existing staff and covering absences within an established rolling rota shift pattern as required.

Pay

Staff will benefit from enhanced payments on top of their basic hourly pay:

• Basic pay: £12.08 per hour.
• Additional Payments:
• Unsociable hours (between 20:00 and 06:00): an additional 41% per hour.
• Saturday work: an additional 41% per hour.
• Sunday work: an additional 83% per hour.

Experience in this role is beneficial but not essential, as full training will be provided.

Role Responsibilities

• Providing a professional, efficient, and timely service to patients, visitors, and departments.
• Patrolling the County site, which involves long periods of walking (up to 20,000 steps per day).
• Dealing with parking queries and acting as the point of contact for site security.
• Operating CCTV, investigating alarm activations, and managing security incidents.
• Handling crime detection and prevention, de-escalating situations, and safe restraint when necessary.

About Us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country, serving around three million people across two sites: Royal Stoke in Stoke-on-Trent and County Hospital in Stafford. We are known for our facilities, teaching, and research, and are the specialist trauma center for the North Midlands and North Wales.

We are committed to fostering a culture of inclusion, diversity, and equal opportunity, supporting our staff's development and ensuring everyone feels valued and respected.

Contact

For further details or informal visits, contact:

Name: Simon Barker
Job Title: Facilities Manager
Email: [e-mail]
Telephone: [phone]

For an informal chat regarding this post, please call Simon Barker at the provided number.