Bank - Administration Support Officer - North

Powys Teaching Health Board; Wales; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in Wales seeks a dedicated professional for clerical and administrative support. The role involves managing diaries, organizing meetings, and ensuring effective communication within the organization. Candidates should possess excellent communication skills, the ability to handle sensitive information, and effective organizational skills. This position offers a fulfilling career in a patient-centered rural health environment.

Qualifications

• Ability to work autonomously while seeking advice when necessary.
• Experience in managing a diary and appointment schedules.
• Capability to develop and maintain filing systems.

Responsibilities

• Provide clerical and secretarial services.
• Organise meetings and prepare accurate papers and minutes.
• Manage incoming correspondence, dealing with routine items.

Skills

Excellent communication skills

Ability to handle sensitive information

Organisational skills

Job description

Overview

The post holder will provide a comprehensive clerical, administrative and secretarial support service within the North Wales Area. The post holder needs to work autonomously for the majority of the time but be able to seek advice when necessary. The post holder also needs to be able to communicate and exchange complex, sensitive information across the organisation both internally and externally, using tact and persuasive skills and demonstrate excellent communication skills and the ability to handle sensitive and confidential information. The post holder will establish strong links with colleagues across the Health Board and with those providing services to patients both in and outside Powys. They will be responsible for organising meetings, preparing papers and taking minutes. The postholder will undertake reception duties as required.

DUTIES & RESPONSBILITIES

• Provide a range of clerical and secretarial services as directed.
• Manage the diary and appointment schedule of managers as required, utilising diary time effectively.
• Provide support and cross cover within the department.
• Manage incoming correspondence, dealing with routine items and action reminders as instructed.
• Respond to correspondence as directed, some of which will contain sensitive information.
• Develop and maintain efficient, functional and up to date filing systems (paper and electronic), including the setting up and running of an efficient brought forward system where documentation can be retrieved promptly.
• Track correspondence and monitor follow up actions to ensure their completion.
• Organise meetings, including the booking of venues, equipment and refreshments; co-ordinate attendance.
• Prepare accurate papers and minutes; monitoring the delivery of follow-up actions arising from the minutes.

Powys is cited as being a wonderful place to live and work. It is a rural health setting where you can personally and professionally grow and patients are truly at the heart of care provision. If you are an ambitious professional in search of job satisfaction that others can only dream about, prepare for a very pleasant surprise as Powys is the place to be. We are looking for staff who have energy, enthusiasm, commitment and drive and who are patient-centred. Whatever your career aspirations, we are committed to supporting and developing you.

Powys Teaching Health Board is responsible for meeting the health and wellbeing needs of the population of Powys. As a rural health board we have around 133,000 people living across an area that is a quarter of the land mass of Wales. Powys is the largest county in Wales with Snowdonia to the North and the Brecon Beacons to the South, the spectacular scenery is something to behold. Working in partnership, we commission and provide award-winning hospital, community, mental health and learning disability services, so our portfolio is varied and diverse. We are proud to offer patients an unrivalled level of care, not to mention a wide range of careers for professionals who want to make a real difference. If working for Powys Teaching Health Board is something that is of interest, we may have an opportunity just for you!