Bank - Administration Support Officer

Integrated Care System; Wales; On-site; GBP 20,000 - 30,000; Full time

Job summary

A regional health authority in Wales seeks an experienced administrative support professional to provide clerical and secretarial services. Candidates should have excellent communication skills, experience in administrative roles, and the ability to manage correspondence and meetings. This position offers a unique opportunity to contribute to patient-centered care in a rural health setting.

Qualifications

• Experience using computer-based management information systems.
• Ability to prepare detailed reports.
• Experience in an environment requiring tact and diplomacy.

Responsibilities

• Provide clerical, administrative, and secretarial support.
• Organise meetings and prepare accurate minutes.
• Manage incoming correspondence and maintain filing systems.

Skills

Advanced Keyboard Skills equivalent to RSA 2/3

Excellent communication skills at all levels

Ability to deal with pressure

Ability to be a good team player

Education

NVQ 3 or equivalent qualification

Tools

Microsoft Office software

Job description

SponsorshipCurrently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office's criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed.

The post holder will provide a comprehensive clerical, administrative andsecretarial support service. The post holder needs to work autonomously for the majority of the time but be able to seek advice when necessary. The post holder also needs to be able to communicate and exchange complex, sensitive information across the organisation both internally and externally, using tact and persuasive skills and demonstrate excellent communication skills and the ability to handle sensitive and confidential information.The post holder will establish strong links with colleagues across the Health Board and with those providing services to patients both in and outside Powys. They will be responsible for organising meetings, preparing papers and taking minutes. The postholder will undertake reception duties as required.

Main duties of the job

DUTIES & RESPONSBILITIESProvide a range of clerical and secretarial services as directed.Manage the diary and appointment schedule of managers as required, utilising diary time effectively.Provide support and cross cover within the department.Manage incoming correspondence, dealing with routine items and actionreminders as instructed.Respond to correspondence as directed, some of which will contain sensitive information.Develop and maintain efficient, functional and up to date filing systems (paper and electronic), incuding the setting up and running of an efficient brought forward system where documentation can be retrieved promptly.Track correspondence and monitor follow up actions to ensure their completion.Organise meetings, including the booking of venues, equipment andrefreshments; co-ordinate attendance.Prepare accurate papers and minutes; monitoring the delivery of follow-up actions arising from the minutes

About us

Powys is cited as being a wonderful place to live and work. It is a rural health setting where you can personally and professionally grow and patients are truly at the heart of care provision. If you are an ambitious professional in search of job satisfaction that others can only dream about, prepare for a very pleasant surprise as Powys is the place to be. We are looking for staff who have energy, enthusiasm, commitment and drive and who are patient-centred. Whatever your career aspirations, we are committed to supporting and developing you.

Powys Teaching Health Board is responsible for meeting the health and wellbeing needs of the population of Powys. As a rural health board we have around 133,000 people living across an area that is a quarter of the land mass of Wales. Powys is the largest county in Wales with Snowdonia to the North and the Brecon Beacons to the South, the spectacular scenery is something to behold. Working in partnership, we commission and provide award-winning hospital, community, mental health and learning disability services, so our portfolio is varied and diverse. We are proud to offer patients an unrivalled level of care, not to mention a wide range of careers for professionals who want to make a real difference. If working for Powys Teaching Health Board is something that is of interest, we may have an opportunity just for you!

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications and/or Knowledge

• NVQ 3 or equivalent qualification or relevant experience
• Experience of using computer-based management information systems
• Experience and an ability to prepare detailed reports
• Experience of using Microsoft Office software
• Experience of working in an environment where both tact and diplomacy has had to be used.
• Knowledge of the structure and operation of the Health Board

Experience

• Advanced Keyboard Skills equivalent to RSA 2/3
• An excellent communicator at all levels within and outside an organisation including an ability to communicate effectively with patients and members of the public
• Ability to travel across sites
• A clear thinker capable of scoping a given task and performing it swiftly and accurately
• Ability to deal with pressure
• Ability to be a good team player
• A willingness to undertake further training and personal development as required
• Ability to write / speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.