BANK ADMIN ASSISTANT

Cinnamon Care Collection; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A top care home provider in Chichester is seeking a part-time Bank Admin Assistant to support reception and HR tasks. The ideal candidate will possess excellent customer service and IT skills. The role offers £12.39 per hour on an as-and-when basis, contributing to a recognized top 20 care home group.

Qualifications

• Excellent customer service skills.
• IT literacy – competent with the use of systems.
• Previous telephone experience and professional telephone manner.

Responsibilities

• Welcome and greet visitors to the home professionally.
• Answer the telephone and respond to enquiries.
• Provide daily administration support to the Home Administrator.

Skills

Customer service skills

IT literacy

Professional telephone manner

General administration knowledge

Communication skills

Written and verbal English

Job description

Overview

Bank Admin Assistant – Part Time. Location: Chichester, UK. Salary: £12.39 per hour. Bank contract (on an as-and-when basis) with company benefits. This role is with a Top 20 Care Home Group, recognised as one of the UK’s best companies to work for 2025.

Lakeview Grange is a luxurious 55-bed residential and dementia care home based in Chichester, West Sussex. The Administrator/Receptionist will be the first point of contact at the home and will cover annual leave and ad hoc sickness. Rotas are planned in advance, with notice given of required days/weeks. The role includes reception duties and daily administration support to the Home Administrator, primarily HR-related tasks, and some financial administration knowledge to cover in the Administrator’s absence.

Main Responsibilities

• Welcome and greet visitors to the home in a professional and courteous manner, ensuring the visitors book and identity checks are completed as far as reasonably practical.
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages as needed.
• Provide daily administration support to the Home Administrator, predominantly HR-related administration duties.
• Assist with recruitment tasks, including sifting CVs, chasing references, and verifying ID documents.
• Organise internal meetings and ensure all requirements are actioned.
• Coordinate the staff meal process as applicable to the individual home.
• Respond to emergency situations as requested by the home.
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Person Specification

• Excellent customer service skills.
• IT literacy – competent with the use of systems.
• Previous telephone experience and professional telephone manner.
• Knowledge of general administration.
• Good communication skills; neat and well presented.
• Excellent written and verbal English.

How to apply: Please provide your full name, email address, and an optional message. You may upload your CV/resume or other relevant file. Maximum file size: 16 MB.

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