Band 8b - Programme Manager

Royal Free London NHS Foundation Trust; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

The Royal Free London NHS Foundation Trust is seeking a dedicated Programme Manager for its Good Thinking service, aimed at enhancing Londoners' wellbeing. This role involves leading critical projects, managing stakeholder engagement, and ensuring high-quality service delivery across ambitious public health initiatives. The ideal candidate will bring substantial project management experience and strategic vision to help drive improvements for diverse communities across London.

Benefits

Supportive team environment

Opportunities for personal development

Flexible working patterns

Qualifications

• Experience in strategic planning and business development.
• Proven track record of project management.
• Independent thinker with strong judgement skills.

Responsibilities

• Lead and manage significant projects for Good Thinking.
• Develop partnerships and engage stakeholders effectively.
• Oversee the delivery of projects and manage the project team.

Skills

Strategic thinking

Problem-solving

Project management

Stakeholder engagement

Facilitation

Education

Masters degree or equivalent experience

Job description

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Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers' money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free

Click on the logo below to see the video of the Royal Free London NHS Foundation Trust values

Job overview

Good Thinking is London's free NHS-approved digital wellbeing service for people living , working or studying in London. We provide a range of personalised advice, support and resources to help Londoners manage sleeplessness, anxiety, stress, low mood and other feelings.

The post holder will:

• Lead one or more significant projects within Good Thinking ensuring they are planned, managed, and evaluated in a timely and effective way to ensure high quality of delivery across their portfolio of projects
• Be the lead for one or more workstreams within Good Thinking and will be expected to advise the organisation and external stakeholders in the details of the programme
• Have considerable flexibility and autonomy in taking forward the overall piece of work
• Responsible for identifying and reporting on issues and risks and undertaking mitigating actions
• Take responsibility for the accuracy, timeliness, reliability, and appropriateness of data ensuring quality decisions can be made
• Take a lead for analysis and reporting of specific target areas as agreed
• Be responsible for supporting the Senior Programme Manager and Director of Programmes in the production of strategic reports and briefings as required
• Be responsible for assisting the Head of Programme Delivery and Director of Programmes in the development of the team and the setting of its strategic direction, identifying future opportunities for pan-London projects as they arise

Main duties of the job

As a Programme Manager you will be working as part of a team supporting the successful delivery of Good Thinking across the capital.

Important aspects of this role include:

• Overseeing development & delivery of projects across the programme
• Supporting the team to deliver its priorities including line management of project managers in the team
• Developing partnerships, stakeholder engagement & management
• Business Development and strategic thinking

As a regional transformation programme we need to be responsive to the system's needs and provide high quality results for all our stakeholders. To achieve this, we are looking for someone who is skilled in:

• Group facilitation - tools and nature to hear from all voices
• Co-production - reaching out to and around all stakeholders
• Research and analysis - qualitative & qualitative
• Good written and in person presentation - story telling & building a case
• Extremely organised and delivery focused, able to juggle expansive projects and prioritise work
• Coaching approach (open questions and listening)
• Ability to build relationships and proactive and collaborative approach to stakeholder engagement and partnership working
• Awareness of our breadth of stakeholders

Working for our organisation

The team culture and environment we hope to foster within Good Thinking include:

Teamwork:

• Collective vision & purpose
• Clear roles and example processes to progress work so people feel confident to lead autonomously
• A team that knows each other well and creates and takes up opportunities for collaboration and connection

Supportive:

• Personalised - Supportive of the individual and their specific needs
• An open environment that creates a platform for open communication and willingness to challenge the status quo, as well as ask and answer questions and regular opportunities for open, honest discussions
• We help each other get work done when needed

Continuous improvement:

• Space for personal and professional growth with investment in staff with personal development fostered through bi-annual space for reflection on achievements and opportunities to develop skills and experience
• Opportunities to step out of comfort zone
• Structured training
• Open to challenge and willingness to be flexible
• Thoughtful systems for feedback
• Permission to try new approaches and share with the team

Communication:

• Knowledge sharing
• Transparent, communicative management
• Open and honest, all are encouraged to voice any concerns and risks as early as they are felt

Diversity:

• Ensure we creating an environment all can contribute, succeed and excel in
• An environment where diversity of thought is encouraged and enables us to constantly evolve and reflect the needs of our stakeholders

Detailed job description and main responsibilities

Please see attached relevant Job Description and Person Specification for more information and details for main responsibility.

Person specification

Qualifications/Knowledge/Training

Essential criteria

• Masters degree level education or equivalent experience
• Further training and experience in project management and/or performance management and/or business process activity and/or experience of NHS change management processes

Skills

Essential criteria

• Strategic thinking skills and sound judgement
• Independent thinker with strong problem-solving and sound judgement

Experience

Essential criteria

• Experience of strategic planning, business planning and business development
• Significant project management experience

• Covid-19 Vaccination

  Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
  We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.

• AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
• By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
• If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK. Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.
• If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system
• If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
• By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
• Please be aware of scams - unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

Please note:

• Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
• Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
• Interview arrangements will be communicated via email so please check your email regularly following the closing date.

Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.

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Documents to download

• Job Description & Person Specification ( PDF , 264.7 KB )
• Functional Requirements Form ( PDF , 117.0 KB )
• Royal Free Map ( PDF , 1.2 MB )
• Benefits Poster ( PDF , 148.6 KB )
• Our sites and services ( PDF , 486.9 KB )