Band 8a - Shared Patient Record Technical Systems Lead

West Hertfordshire Teaching Hospitals NHS Trust; Watford; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

West Hertfordshire Teaching Hospitals NHS Trust is seeking an experienced technical professional to lead day-to-day management, optimisation and development of the Hertfordshire and West Essex Shared Patient Record. You will act as the technical SME, overseeing system enhancements, integrations, testing, technical assurance, supplier engagement and incident resolution across partner NHS organisations.

Hybrid working is possible with on-site days required; you will collaborate with clinical,

Qualifications

• Significant experience in healthcare interoperability, systems integration or digital service delivery.
• Knowledge of standards such as APIs, FHIR, HL7 and GP Connect.
• Proven ability to engage stakeholders and manage complex technical incidents.

Responsibilities

• Lead system enhancements, integrations and testing for the Shared Patient Record.
• Oversee upgrades, technical assurance and incident investigations.
• Manage supplier relationships and governance with NHS partners.

Skills

Healthcare interoperability

Systems integration

Digital service delivery

APIs

FHIR

HL7

GP Connect

Stakeholder engagement

Analytical problem-solving

Communication skills

Tools

Oracle Health Cerner

API management platforms

Interoperability platforms

Job description

We are looking for an experienced and motivated technical professional to lead the day-to-day technical management, optimisation and development of the Hertfordshire and West Essex Shared Patient Record.

This is an exciting opportunity to play a key role in shaping the future of shared care information across health and care organisations. You will act as the technical subject matter expert for the service, leading system enhancements, integrations, testing, technical assurance, supplier engagement and the resolution of complex incidents.

Working closely with NHS partner organisations, clinical and digital teams, information governance colleagues and suppliers including Oracle Health Cerner, you will ensure that the Shared Patient Record remains secure, reliable, effective and aligned with local, regional and national interoperability priorities.

You will bring significant experience of healthcare interoperability, systems integration or digital service delivery, together with knowledge of technologies and standards such as APIs, FHIR, HL7, GP Connect and health information exchange platforms. Strong analytical, problem-solving, stakeholder engagement and communication skills are essential.

The post offers the opportunity to contribute to emerging priorities including digital care planning, NHS App integration, neighbourhood health and the national Single Patient Record agenda.

If you are collaborative, organised, solution-focused and passionate about improving information sharing to support excellent patient care, we would welcome your application.

The post holder will provide technical leadership for the Hertfordshire and West Essex Shared Patient Record, managing its day-to-day operation, optimisation and development. Responsibilities include leading system enhancements, integrations, testing, upgrades and technical assurance; investigating complex incidents, data-quality and patient-matching issues; monitoring system performance, interfaces, access controls and digital certificates; and maintaining technical documentation and operational procedures.

The role will manage relationships with Oracle Health Cerner and other suppliers, coordinate the onboarding of new organisations and data flows, and provide expert technical advice to governance groups and regional and national forums. Key relationships include clinical, operational, digital, information governance and technical teams across partner NHS organisations, the Central East ICB, suppliers and interoperability partners.

Core hours are 37.5 hours per week, with flexibility required to support planned changes and service incidents.

Hybrid working will be considered, Will require days to be on site.

With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us.

We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience.

Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.

We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking

If you have a disability or long-term health condition and require support or guidance please contact [e-mail]

If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.

For further details / informal visits contact: Name: Victoria Houghton Job title: Head of EPR Adoption & Optimisation Email address: [e-mail]