Band 8a Service Manager (NHS AfC: Band 8a) - Service Manager - Birmingham Community Healthcare [...]

Birmingham Community Healthcare NHS Foundation Trust; West Midlands; On-site; GBP 55,000 - 63,000; Full time

Job summary

A healthcare organization in the UK is seeking a Service Manager to join their West Midlands Rehabilitation Centre. The role involves operational management, leading administrative functions, and ensuring high-quality patient care across various rehabilitation services. Candidates should have significant experience in senior management and budget management. This position offers full NHS terms and conditions, including extensive holidays and flexible working options.

Benefits

Extensive holidays

Attractive relocation payment

Discounts for local and national retailers

Dedicated well-being services

Flexible working options

Qualifications

• Significant relevant experience working at senior management level.
• Significant experience of managing budgets within financial constraints.
• Significant experience of line managing staff/teams.

Responsibilities

• Provide day-to-day operational leadership across specialist rehabilitation services.
• Act as the main operational contact for the Centre.
• Manage budgets, resources, workforce planning, and waiting lists.

Skills

Organizational skills

Leadership skills

Ability to work independently

Knowledge of governance and service delivery

Education

Degree level education or equivalent experience

Job description

Find out more about applying to join Team BCHC.

Join our team

Community services are a key part of the NHS of the future. Be part of that future now. Join us and help achieve better care and healthier communities.

Main area Service Manager Grade NHS AfC: Band 8a Contract Fixed term: 18 months (Secondment opportunity also available) Hours

• Full time
• Part time
• Flexible working

37.5 hours per week

Site West Midlands Rehabilitation Centre Town Selly Oak Salary £55,690 - £62,682 Pro Rata Salary period Yearly Closing 19/10/2025 23:59

Job overview

An exciting opportunity has arisen to join the West Midlands Rehabilitation Centre (WMRC) as a Service Manager.

WMRC provides a range of specialist rehabilitation services across the region, including Amputee Rehabilitation, Specialist Orthotics, Functional Electrical Stimulation, Birmingham Wheelchair Service, Regional Posture and Mobility Service, Access to Communication and Technology, and specialist clinics.

The role is a key part of the leadership team, working closely with the Group Manager and Clinical Service Managers to ensure safe, high quality, patient centred care. You will be responsible for the operational management of services, leading all administrative functions and acting as the main operational contact.

Main duties of the job

As Service Manager at West Midlands Rehabilitation Centre, you will:

• Provide day-to-day operational leadership across a range of specialist rehabilitation services.
• Act as the main operational contact for the Centre, ensuring smooth delivery of services.
• Work in close partnership with Clinical Service Managers and Matrons to maintain safe, high-quality, patient-centred care.
• Lead and coordinate all administrative functions across the Centre.
• Manage budgets, resources, rotas, workforce planning, and waiting lists to meet activity and financial targets.
• Drive service transformation and continuous improvement, ensuring services adapt to local and national priorities.

Person specification

Qualifications: Degree level education or equivalent experience

Experience:

• Significant relevant experience working at senior management level
• Significant experience of managing budgets within financial constraints/targets
• Significant experience of line managing staff/teams

Skills / Knowledge:

• Demonstrable knowledge of governance of financial targets/service delivery
• Excellent organisational skills
• Ability to work on own initiative without frequent supervision

Other Role Requirements

Ability to travel independently across the Trust area

Personal Qualities

Ability to prioritise and meet tight deadlines, strong influencing and persuasion skills, proven leadership skills

The Trust is an equal opportunities employer and welcomes applications from all sections of the community.

Equality, Diversity and Inclusion

The Trust is dedicated to creating an inclusive environment where everyone feels welcomed and valued.

Flexible Working

The Trust supports a variety of flexible working practices and will actively consider requests made and support these where practically possible.

Benefits of working for us:

• Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
• Attractive relocation payment if you relocate to the local area.
• Discounts for local and national retailers
• Dedicated well-being services for all employees
• Flexible working where possible