Band 8a Deputy Service Manager (Supervision Lead) - BaNES

NHS; Bath; On-site; GBP 45,000 - 55,000; Full time

Job summary

The NHS is seeking a Band 8a Deputy Service Manager for its BaNES Talking Therapies service, focusing on mental health support. This leadership role emphasizes clinical excellence, team development, and service enhancement, making a significant impact on community mental health provision.

Qualifications

• Minimum of a master's level qualification in a clinical modality.
• Professional registration with relevant bodies.
• Evidence of post qualification training in clinical supervision.

Responsibilities

• Support operational delivery and act as Deputy Service Lead.
• Supervise a team of mental health practitioners.
• Provide guidance on complex cases and oversee clinical supervision.

Skills

Crisis Management

Clinical Supervision

Team Leadership

Education

Masters level qualification in a clinical modality

Professional registration - HCP, BABCP, BPS

Post qualification training in clinical supervision

Job description

Band 8a Deputy Service Manager (Supervision Lead) - BaNES

This is an exciting opportunity to step into a pivotal leadership position within BaNES Talking Therapies, a compassionate and innovative NHS Talking Therapies service. The service offers evidence based treatments to residents of Bath and North East Somerset who may be experiencing common mental health conditions such as depression, anxiety, stress and low mood.

As a Deputy Service Lead (Supervision), you'll play a central role in shaping the clinical quality, culture, and operational effectiveness of our team. Blending clinical excellence with strategic oversight, this role offers the chance to make a real impact -- supporting staff to deliver outstanding care, driving service improvements, and helping to shape the future of mental health provision across Bath and North East Somerset.

You'll work closely with the senior management team to support day-to-day operations, lead on clinical supervision, and contribute to the ongoing development of a service that is committed to innovation, inclusivity, and high-quality outcomes for patients. You will maintaining clinical excellence with oversight of, and responsibility for the clinical supervision provision for all therapy modalities within the service.

Main duties of the job

• Be an active member of the senior management team, supporting operational delivery and deputising for the Service Lead.
• Act as a Lead Clinician and offer 1:1 treatment sessions
• Supervise and oversee the development of the service and quality of supervision provision across all therapeutic modalities.
• Provide expert guidance on complex cases, risk management, and safeguarding.
• Line manage and oversee the work of a team of High Intensity Therapists and Psychological Wellbeing Practitioners
• Maintain an NHS Talking Therapies manual compliant service
• Contribute to service development initiatives aligned with NHS Talking Therapies standards and local strategic objectives.
• Represent the service at meetings and deliver presentations, both internally and to outside organisations
• Oversee links with voluntary and community organisations.
• Lead on quality assurance, audits, and clinical governance processes.
• Support recruitment, induction, and ongoing development of clinical staff.
• Champion equality, diversity, and inclusion in both clinical practice and service leadership.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Job responsibilities

Managerial:

• Act as Deputy Service Lead, supporting operational delivery and deputising in the absence of the Service Lead.
• Line manage a team of mental health practitioners including managing sickness, appraisals and performance etc.
• To oversee audits and to report any difficulties to the Service Manager
• To provide cover for other members of the Senior Management Team
• Recruit staff as required
• To be a member of the Executive and Senior Management Team, including attending meetings and giving advice to the Head of Talking Therapies/service manager as appropriate
• Appropriately manage time for clinical work and managerial responsibilities
• To initiate in-service development and expansion
• To over see the organisation and supervision of the work of the clinical team
• To liaise with other Primary Care Services
• To liaise with Secondary Services
• To oversee training in conjunction with the Head of Service
• To be aware of budgetary constraints
• Maintain a Talking Therapies manual compliant service
• Monitor and follow up patients in line with guidance
• To allocate and support staff as discussed with the Head of Talking Therapies and BaNES Service Manager
• To supervise staff as appropriate
• Induct and supervise new members of staff
• To represent the Service and deliver presentations both internally and to outside organizations e.g. ICB and national organizations especially those related to Talking Therapies
• To oversee links with voluntary and community organisations, educational and recreational opportunities and resources in the local area which may be of benefit to clients referred to the service
• To oversee the design and delivery of psycho-educational courses

Professional:

• Participate in the Talking Therapies business and professional meetings as appropriate
• Be aware of and comply with all policies, procedures and directives of the Department, Service and AWP
• Maintain and further develop high standards of therapy and psychology practice through co-operative work with other practitioners of all disciplines and involvement in professional audit

Person Specification

Qualifications

• Qualification in one of the TT clinical modalities at a minimum of masters level
• Professional registration - HCP, BABCP, BPS
• Evidence of post qualification training in clinical supervision

Experience

• Research and development experience
• Experience of supervising & managing staff in a stepped care service
• Substantial relevant clinical experience
• Experience of designing publications
• Experience of service development
• Experience of designing and delivering presentations

Skills

• Capacity to cope with pressure and competing priorities
• Ability to deal with distressed patients
• Ability to support staff in dealing with patients in crisis

Knowledge

• Knowledge of HR policies
• Knowledge of risk management in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

NHS BaNES Talking Therapies Service Manager